Onsite Assistant Community Manager (Pennbrooke HOA)

RealManage•Leesburg, GA

10d•$58,000 - $60,000•Onsite

About The Position

The Assistant Community Manager is the Association’s second-ranking management professional and assists the Community Manager with administration, operations, maintenance oversight, governance, financial management, and resident services. The position reports directly to the Community Manager and works closely with the Board of Directors, department managers, residents, vendors, and administrative staff. It is an onsite role serving Pennbrooke HOA in Leesburg, Florida, an active 55+ community with golf courses, pools, fitness and recreation facilities, and resident services. The Assistant Community Manager may serve as Acting Community Manager when designated. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role. The position pays $58,000–$60,000 per year, depending on education and experience. The employer offers medical, dental, vision, life and disability insurance, health and dependent-care flexible spending accounts, education reimbursement for industry-related classes, a 401(k) match after one year, and an Employee Assistance Program.

Requirements

At least two years of HOA management experience.
Valid driver’s license, clean driving record, and reliable transportation.
Strong leadership, customer service, and communication skills.
Knowledge of HOA governance and Board operations.
Ability to interpret financial statements and budgets.
Strong organizational and project management abilities.
Ability to sit for prolonged periods at a desk and work on a computer; occasionally stand, walk, bend, or reach; lift or move objects weighing up to 10–15 pounds; operate office equipment; read printed materials and screens; and communicate effectively in person, by phone, and in virtual meetings.
Ability to work in a standard office environment with moderate noise levels and a standard schedule, with occasional extended hours as required.

Nice To Haves

Florida LCAM credential.
CMCA, AMS, or PCAM credentials.
Bilingual Spanish/English ability.
Bachelor’s degree in Business Administration, Public Administration, Community Association Management, or a related field.
Experience in active-adult or large-scale HOA communities.

Responsibilities

Assist the Community Manager with daily administration and operations.
Serve as Acting Community Manager when designated.
Coordinate operational initiatives and departmental activities.
Prepare Board packets, notices, and meeting materials.
Attend Board, annual membership, and committee meetings.
Maintain corporate records and governing documents.
Conduct community inspections and manage compliance tracking.
Administer architectural review applications and approvals.
Coordinate homeowner appeals and compliance hearings.
Use a personal vehicle and maintenance cart for work transportation.
Assist with oversight of common areas, amenities, pools, and facilities.
Coordinate preventative maintenance programs and inspections.
Monitor maintenance performance and work orders.
Track contract renewals and vendor performance.
Solicit bids and prepare bid comparison analyses.
Maintain vendor records and insurance certificates.
Review and code accounts payable transactions.
Assist with budgets, financial reporting, and reserve planning.
Collect resident payments.
Assist with insurance programs, claims management, and incident reporting.
Support risk management and safety initiatives.

Benefits

Medical insurance; the company pays the employee-only premium for the HSA plan.
Dental insurance.
Vision insurance.
Life and disability insurance.
HSA for eligible employees enrolled in the required high-deductible medical plan.
Flexible spending account for health-related expenses.
Flexible spending account for dependent-care expenses.
Education reimbursement for industry-related classes.
401(k) match after one year.
Employee Assistance Program (EAP).