Administrative Assistant - HOA Onsite

May Management Services Inc•Nocatee, FL

23h•Onsite

About The Position

MAY Management is seeking a dependable, organized, and customer-focused Administrative Assistant / Assistant Community Association Manager (ACAM) to support the daily operations of a residential community in the Nocatee area of Northeast Florida. This role is an opportunity for someone with an administrative, office management, or customer service background who is interested in developing a career in community association management. The successful candidate will work closely with the Community Association Manager and management team on administrative responsibilities, homeowner communication, vendor coordination, and general community operations. Candidates with HOA experience are welcome, and those interested in obtaining a Florida CAM license and advancing into a management role are encouraged to apply. The position is onsite Monday through Friday, 9:00 AM to 5:00 PM.

Requirements

Previous administrative, receptionist, office management, or customer service experience is preferred.
Strong written and verbal communication skills.
Excellent organizational and multitasking abilities.
Professional demeanor and a customer-service-oriented mindset.
Comfortable using Microsoft Office, email, and general office software.
Ability to work independently while supporting a larger management team.
Positive attitude, willingness to learn, and interest in long-term professional growth.

Nice To Haves

HOA or property management experience.
Florida CAM license.
Interest in obtaining a Florida CAM license and advancing into a management role.

Responsibilities

Provide general administrative and operational support for daily community management.
Serve as a friendly, professional point of contact for homeowners, residents, vendors, and visitors.
Answer phone calls, respond to emails, and assist with homeowner inquiries and requests.
Maintain community records, resident correspondence, files, and other important documentation.
Assist with scheduling meetings, preparing agendas, distributing notices, and organizing meeting materials.
Support the Community Association Manager with board communications and follow-up items.
Help coordinate vendor appointments, maintenance requests, and general community service needs.
Assist with tracking work orders, architectural requests, and homeowner compliance matters.
Help maintain community calendars, newsletters, announcements, and resident communications.
Assist with processing invoices, organizing financial documentation, and other basic administrative accounting tasks.
Maintain a professional and welcoming office environment.
Provide general support to the Community Association Manager and assist with special projects as needed.
Develop an understanding of HOA operations, governing documents, and community management procedures.