HOA Administrative Assistant

Troon • Parrish, FL

6d • Onsite

About The Position

Medley at Prosperity Lakes in Parrish, Florida, is hiring a full-time HOA Administrative Assistant to provide administrative support to the Community Association Manager. The role uses the homeowner website and standard Microsoft Office programs and assists with special projects. The successful candidate will provide superior service to the properties managed by Troon in a hospitality-focused environment.

The position works Monday through Friday, 9:00 a.m. to 5:00 p.m., and pays $20.00 per hour. Responsibilities include supporting management staff with correspondence and member services, assisting with architectural review applications, serving as a receptionist and information source, and maintaining community communications and website content.

Candidates must have a high school diploma or equivalent and at least two years of customer service experience. The role requires a minimum typing speed of 50 words per minute, proficiency with Microsoft Word, Excel, and PowerPoint, and the ability to multitask in a fast-paced environment. Physical requirements include standing, sitting, stooping, bending, and lifting up to 15 pounds.

Benefits, subject to applicable plan terms and eligibility criteria, include medical, dental, and vision coverage; a 401(k) with employer match for employees age 19 and older; paid time off; and leaves of absence in accordance with applicable law. Benefit terms and offerings are governed by company plans and policies and may be amended at the Company’s discretion.

Requirements

• High school diploma or equivalent.
• At least two years of experience in a customer service position.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Minimum typing speed of 50 words per minute.
• Ability to multitask in a high-volume, fast-paced environment.
• Excellent written and verbal communication skills.
• Ability to stand, sit, stoop, bend, and lift up to 15 pounds.
• Professional demeanor when interacting with members and guests.

Responsibilities

• Provide management staff with administrative support, including mailings, phone calls, general correspondence, handling walk-ins, and assembling membership packages.
• Assist with questions, policies, concerns, or complaints in a timely and professional manner.
• Provide exceptional customer service to members.
• Assist owners with architectural review applications by reviewing submission requirements, managing applications, and handling correspondence.
• Act as receptionist and an information source for the general public.
• Orient new owners to the HOA and its amenities.
• Maintain and update the community website.
• Create promotional materials for the website and weekly member eblast communications.
• Communicate directly with owners and guests.
• Assist the Community Association Manager with special projects as needed.

Benefits

• Medical, dental, and vision coverage, subject to applicable plan terms and eligibility criteria.
• 401(k) with employer match for employees age 19 and older.
• Paid time off (PTO), subject to applicable plan terms and eligibility criteria.
• Leaves of absence in accordance with applicable law and eligibility criteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED