Affordable Housing Assistant Community Manager - Jacksonville, FL

Hayes Gibson Property Services LLC•Jacksonville, AR

About The Position

The Assistant Community Manager assists the Community Manager in leading and supervising property operations, financial activities, and regulatory compliance. The role guides interactions with residents, corporate personnel, regulatory agency officials, clients, community officials, vendors, and customers. It requires a strong commitment to customer service and helping associates and vendors deliver a high-quality product, comprehensive services, respect, and hospitality. The Assistant Community Manager is also responsible for ensuring excellent client service. The role supports day-to-day operations, helps lead the team when needed, collaborates with the management team to implement strategies, policies, and procedures, and monitors operational metrics to identify areas for improvement. The position is full-time, with hours Monday through Friday, 8 a.m. to 5 p.m., occasional weekends, and some late hours.

Requirements

  • Strong communication skills for connecting effectively with team members and customers.
  • Organizational ability to manage tasks, time, and responsibilities with precision and initiative.
  • Passion for helping teams succeed and an eye for operational excellence.

Nice To Haves

  • Previous experience in a similar assistant manager role.
  • Interest in developing leadership skills and growing within the company.

Responsibilities

  • Assist the Community Manager in leading and supervising property operations, financial activities, and regulatory compliance.
  • Guide interactions with residents, corporate personnel, regulatory agency officials, clients, community officials, vendors, and customers.
  • Ensure excellent client service and support the delivery of high-quality products, comprehensive services, respect, and hospitality.
  • Support day-to-day operations and help lead the team when necessary.
  • Work with the management team to implement strategies, policies, and procedures.
  • Foster a positive team environment, encourage growth, and maintain high performance standards.
  • Track operational metrics, identify areas for improvement, and help ensure the success of the community and operations.

Benefits

  • Comprehensive health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Paid time off based on longevity
  • Holidays off
  • Professional development and opportunities for career growth
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