ASSISTANT COMMUNITY MANAGER - Coral Bay Cove

Royal American Companies•Homestead, FL

1d•$18 - $19•Onsite

About The Position

The Assistant Community Manager acts as the property's administrative assistant under the direct supervision of the Community Manager. The role supports implementation of company policies and procedures and helps maintain complete financial records by computing, classifying, and recording numerical data. It also assists with leasing, marketing, and resident relations. The position requires excellent attendance and communication skills, professionalism, and the ability to build lasting business relationships. The employee may be asked to perform additional duties as requested by a supervisor.

Requirements

High school diploma or equivalent.
Minimum of one year of property management experience preferred.
Ability to work a flexible schedule, including evenings and weekends.
Ability to work under multiple time constraints.
Computer literacy.
Excellent customer service skills.
Strong written and oral communication skills.
Ability to access all areas of property grounds and structures, including multilevel structures, with or without an elevator.
Ability to work with a computer for a minimum of seven hours daily, either standing or sitting.
Ability to communicate with applicants, residents, vendors, and supervisors by email, phone, or in person regarding day-to-day property operations.
A government-issued state ID, or a valid driver's license if required by management based on location, property, or business needs.

Nice To Haves

Proficiency in One Site.
Experience in affordable housing, Tax Credit, HUD, and/or Rural Development.

Responsibilities

Create a positive, welcoming, and supportive environment for residents, visitors, and community associates.
Assist the Community Manager in attracting, screening, and selecting prospective residents in accordance with applicable laws, regulations, and Resident Selection Criteria.
Maintain awareness of market conditions affecting leasing and operations.
Assist with developing and executing marketing and advertising campaigns for apartment leasing.
Assist with developing and implementing resident services programming.
Maintain rent collection procedures, including following up on delinquent accounts.
Deliver rent deposits to the bank and submit relevant documentation.
Assist with security deposit administration, including inspecting units to determine balances or refunds, preparing disposition letters, and processing returns.
Maintain familiarity with accounts payable procedures and requirements.
Assist in preparing the annual operating budget and work with the Community Manager to maintain budgetary guidelines.
Assist in monitoring landlord-tenant relations and mediate disputes when necessary.
Use maintenance software to enter and track service requests, and regularly review maintenance reports.
Inspect apartments for move-in condition and turnover status.
Inspect property grounds, the office, community rooms, and other amenities to ensure they are clean and maintained.
Ensure contractors and vendors have Vendor Compliance approval before work begins, and monitor approved work.
Perform all functions of a Leasing Consultant.
Travel as needed to conduct property business.
Step in as acting Community Manager if needed.