Apartment Community Manager - Pacific Bay Vistas

AIR Communities • San Bruno, CA

12d • Onsite

About The Position

AIR Communities is hiring an Apartment Community Manager for Pacific Bay Vistas in San Bruno, California. The Community Manager is a business leader responsible for directing the community’s operations, sales, finances, and team development. The role focuses on delivering excellent customer experiences, meeting business goals, and leading the onsite team.

The manager leads and develops leasing and maintenance team members; drives leasing, occupancy, revenue growth, and resident retention; and ensures timely resolution of resident issues. The role also oversees budgeting, expense control, forecasting, asset preservation, daily operations, and compliance with company policies, Fair Housing regulations, and applicable laws. The manager reviews performance metrics to identify operational and financial improvement opportunities.

The expected salary range is $100,000–$110,000 annually, with a 15% target bonus opportunity and commissions for new leases and renewals. The typical schedule is Tuesday through Saturday, 10:00 AM–7:00 PM, though hours may vary by community and season. Flexible availability during office hours and reliable transportation are required. An apartment discount benefit option is available for living onsite.

Requirements

• At least 4 years of experience in sales, customer service, and asset management, preferably in property management or a related industry such as hospitality, retail, or restaurants.
• At least 2 years of experience leading a property management team.
• Proven success managing people in a sales- and customer-service-driven environment.
• Demonstrated ability to drive occupancy, revenue growth, and resident satisfaction through effective leadership and sales strategies.
• Experience managing budgets, financial performance, and operational goals.
• Strong coaching, mentoring, and team development skills.
• Working knowledge of property management systems such as Entrata, OneSite, SmartRent, Salesforce, or similar platforms.
• Ability to analyze performance metrics and make data-driven business decisions.
• Flexible schedule availability during office hours.
• Reliable transportation.
• Customer-focused approach and passion for exceptional resident experiences.
• Results-driven approach and motivation to exceed business goals.
• Strong communication and relationship-building skills, including the ability to navigate challenges effectively.
• Organization, adaptability, and comfort managing multiple priorities in a dynamic environment.

Nice To Haves

• Property management experience or experience in a related industry such as hospitality, retail, or restaurants.

Responsibilities

• Lead, coach, and develop a high-performing onsite team, including leasing and maintenance team members.
• Drive leasing performance, occupancy, revenue growth, and resident retention while achieving community and company goals.
• Deliver an exceptional resident experience through high levels of customer service and timely issue resolution.
• Manage property financial performance, including budgeting, expense control, forecasting, and asset preservation.
• Oversee daily operations and ensure compliance with company policies, Fair Housing regulations, and other applicable laws.
• Analyze property performance metrics and use data to identify operational and financial improvement opportunities.

Benefits

• Competitive compensation, including an expected salary range of $100,000–$110,000 annually and a 15% target bonus opportunity.
• Commissions for new leases and renewals.
• Apartment discount benefit option to live onsite at the community where you work.
• Paid time off, including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options.
• Health savings account and flexible spending account plans.
• Short- and long-term disability paid by the company.
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid community service time annually.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Ongoing professional development, leadership training, and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed