Apartment Community Manager - Pacific Bay Vistas

AIR Communities•San Bruno, CA

13d•$100,000 - $110,000•Onsite

About The Position

AIR Communities is hiring an Apartment Community Manager for Pacific Bay Vistas, an apartment community in San Bruno, California. The Community Manager is a business leader responsible for directing the community’s operations, sales, finances, and team development while delivering excellent customer service to residents and achieving business goals. The role leads and develops onsite leasing and maintenance team members; drives leasing performance, occupancy, revenue, and resident retention; and ensures prompt resolution of resident concerns. The manager oversees budgeting, expense control, forecasting, asset preservation, daily operations, and compliance with company policies, Fair Housing regulations, and other applicable laws. The position also analyzes performance metrics to identify operational and financial improvements. The expected salary range is $100,000–$110,000 annually, with a 15% target bonus opportunity and commissions for new leases and renewals. A typical schedule is Tuesday through Saturday, 10:00 a.m.–7:00 p.m., with hours potentially varying by community and season. The role requires flexible availability during office hours and reliable transportation. An apartment discount benefit may be available to live onsite at the community.

Requirements

At least 4 years of experience in sales, customer service, and asset management.
At least 2 years of experience leading a property management team.
Proven success managing people in a sales- and customer-service-driven environment.
Demonstrated ability to drive occupancy, revenue growth, and resident satisfaction through effective leadership and sales strategies.
Experience managing budgets, financial performance, and operational goals.
Strong coaching, mentoring, and team development skills.
Working knowledge of property management systems such as Entrata, OneSite, SmartRent, Salesforce, or similar platforms.
Ability to analyze performance metrics and make data-driven business decisions.
Flexible schedule availability during office hours; typical schedule is Tuesday through Saturday, 10:00 a.m.–7:00 p.m., with hours potentially varying by community and season.
Reliable transportation.

Nice To Haves

Experience in property management or a related industry such as hospitality, retail, or restaurants.
Customer-focused approach and passion for delivering exceptional resident experiences.
Results-driven approach and motivation to exceed business goals.
Strong communication and relationship-building skills, including the ability to navigate challenges effectively.
Organization, adaptability, and comfort managing multiple priorities in a dynamic environment.

Responsibilities

Lead, coach, and develop an onsite team, including leasing and maintenance team members.
Drive leasing performance, occupancy, revenue growth, and resident retention while achieving community and company goals.
Deliver an exceptional resident experience through high customer-service standards and timely issue resolution.
Manage property financial performance, including budgeting, expense control, forecasting, and asset preservation.
Oversee daily operations and ensure compliance with company policies, Fair Housing regulations, and other applicable laws.
Analyze property performance metrics and use data to identify operational and financial improvement opportunities.

Benefits

Competitive compensation, including a 15% target bonus opportunity and commissions for new leases and renewals.
Apartment discount benefit option to live onsite at the community where the employee works.
Paid time off, including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options.
HSA/FSA plans.
Short- and long-term disability paid by the company.
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid community-service time annually.
Commuter benefits and pet insurance.
Consumer discounts on various products and services.
Ongoing professional development, leadership training, and career-growth opportunities.