ASSISTANT COMMUNITY MANAGER - Coral Bay Cove

Royal American Companies•Homestead, FL

1d•$17 - $17•Onsite

About The Position

The Assistant Community Manager acts as the property’s administrative assistant under the direct supervision of the Community Manager. The role supports implementation of company policies and procedures, financial recordkeeping, leasing, marketing, and resident relations. The incumbent is expected to have excellent attendance and communication skills, build lasting business relationships, and behave professionally. The position may require performing other duties as requested by a supervisor.

Requirements

High school diploma or equivalent.
Excellent attendance and communication skills.
Ability to build lasting business relationships and exhibit professionalism.
Ability to perform all functions of a Leasing Consultant.
Ability to work a flexible schedule, including evenings and weekends.
Ability to travel for property business; must have a government-issued state ID or a valid driver’s license if required by management based on location, property, or business needs.
Computer literacy.
Excellent customer service skills.
Strong written and oral communication skills.
Ability to step in as acting Community Manager if needed.
Ability to access all areas of the property grounds and structures, including multilevel structures, with or without an elevator.
Ability to work with a computer for at least seven hours daily, standing or sitting.
Ability to communicate with applicants, residents, vendors, and supervisors by email, phone, or in person about day-to-day property operations.

Nice To Haves

At least one year of property management experience.
Experience in affordable housing, Tax Credit, HUD, and/or Rural Development.
Proficiency in OneSite.

Responsibilities

Create a positive, welcoming, and supportive environment for residents, visitors, and community associates.
Assist the Community Manager in attracting, screening, and selecting prospective residents in accordance with applicable laws, regulations, and Resident Selection Criteria.
Maintain awareness of market conditions affecting leasing and operations.
Assist in developing and executing apartment leasing marketing and advertising campaigns.
Assist with developing and implementing resident services programming.
Maintain rent collection procedures, including following up on delinquent accounts.
Deliver rent deposits to the bank and submit relevant documentation.
Assist with security deposit administration, including inspecting units, determining balances or refunds, preparing disposition letters, and processing returns.
Maintain familiarity with accounts payable procedures and requirements.
Assist in preparing the annual operating budget and work with the Community Manager to maintain budgetary guidelines.
Assist in monitoring landlord-tenant relations and mediate disputes when necessary.
Use maintenance software to enter and track service requests and review maintenance reports.
Inspect apartments for move-in condition and turnover status.
Inspect property grounds, offices, community rooms, and amenities to ensure they are clean and maintained.
Verify that contractors and vendors have Vendor Compliance approval before working on the property and monitor their approved work.
Perform other duties as requested by the supervisor.