Assistant Community Manager Manufactured Housing Community and RV Park

Investment Property Group•Puyallup, WA
•Onsite

About The Position

Investment Property Group is seeking an Assistant Community Manager to support operations at Majestic Mobile Manor Estates, a 65-home manufactured housing community for residents ages 55 and older, and Majestic RV Park, an all-ages RV park with 107 spaces. Both properties are located in Puyallup, Washington. The role supports leasing, resident relations, rent collection, property compliance, administrative work, and maintenance coordination while helping provide a positive community experience. The position is scheduled Monday through Friday, 8 a.m. to 5 p.m., with occasional weekend hours as needed. Weekend work may support open houses, pool operations, and the RV site, with flexible weekday hours to maintain a 40-hour work week. The stated hourly pay is $23.00–$27.00, depending on qualifications, education, and prior experience.

Requirements

  • At least 1 year of experience assisting at a manufactured housing or multifamily community of 100 or more units.
  • Strong interpersonal skills and ability to build positive relationships with residents and collaborate with team members.
  • Exceptional time-management and problem-solving skills.
  • Ability to resolve conflicts and complaints and provide customer service tailored to the community demographic.
  • Experience with rent collection and delinquency management.
  • Ability to identify improvements and suggest ways to improve property efficiency, productivity, and profitability.
  • Ability to provide excellent customer service, respond to tenant needs, and support community engagement.
  • Ability to handle complaints and uphold community standards.
  • Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
  • Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.
  • Proficiency in property management software; examples include Manage America, CRM, Blue Moon, Rent Café, Vendor Café, and Client Central.
  • Valid driver's license.

Nice To Haves

  • Strong sales and marketing skills to attract, engage, and close prospective buyers.
  • Self-motivation and the ability to prioritize and manage tasks effectively with minimal supervision.

Responsibilities

  • Represent Investment Property Group professionally and positively.
  • Drive daily sales and marketing efforts to promote and sell available homes.
  • Conduct community tours and engage prospective buyers.
  • Work occasional weekend hours to support open houses, pool operations, and the RV site, adjusting weekday hours as needed to maintain a 40-hour work week.
  • Work with the Community Manager to ensure daily activities, property resources, and operational tasks are handled efficiently.
  • Oversee rent collections, maintain accurate ledgers, follow up on delinquent accounts, and coordinate eviction proceedings as necessary.
  • Assist with applications, leasing for new move-ins and renewals, and wait-list management while ensuring accuracy, compliance, and a positive resident experience.
  • Conduct daily property walks, inspect common areas, document findings, and take appropriate corrective action.
  • Perform annual or more frequent unit inspections and follow-ups, document findings, and take appropriate corrective action.
  • Meet with residents and respond to their concerns, requests, and complaints.
  • Maintain professionalism, integrity, and respect when interacting with residents, team members, vendors, and community stakeholders.
  • Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.

Benefits

  • Medical, dental, and vision insurance.
  • Life insurance.
  • Health Savings Account.
  • Employee Assistance Program.
  • 401(k) with company match.
  • Accrued four weeks of paid time off.
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