Assistant Community Manager Manufactured Housing Community and RV Park
About The Position
Investment Property Group is seeking an Assistant Community Manager to support operations at Majestic Mobile Manor Estates, a 65-home manufactured housing community for residents ages 55 and older, and Majestic RV Park, an all-ages park with 107 RV spots. Both properties are located in Puyallup, Washington. The role supports leasing, resident relations, rent collection, administrative work, and coordination of maintenance requests while helping ensure compliance with property policies and procedures and a positive experience for residents and prospective tenants. The position combines property operations with sales and marketing. The Assistant Community Manager will work alongside the Community Manager to handle daily property activities, promote available homes, conduct tours, and support leasing and resident services. The schedule is generally Monday through Friday, 8 a.m. to 5 p.m., with occasional weekend hours as needed; flexible weekday hours help maintain a 40-hour workweek. Pay is $23.00–$27.00 per hour, depending on qualifications, education, and prior experience.
Requirements
- At least 1 year of experience assisting at a manufactured housing or multifamily community of 100 or more units.
- Strong interpersonal skills to foster positive resident relationships and collaborate effectively with team members.
- Exceptional time-management and problem-solving skills.
- Ability to resolve conflicts and complaints and provide customer service suited to the community demographic.
- Experience with rent collection and delinquency management.
- Ability to identify areas for improvement and suggest ways to improve property efficiency, productivity, and profitability.
- Ability to provide excellent customer service, respond to tenant needs, and support community engagement.
- Ability to handle complaints and uphold community standards.
- Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
- Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.
- Proficiency with property management software; examples listed include Manage America, CRM, Blue Moon, Rent Café, Vendor Café, and Client Central.
- Valid driver's license.
Nice To Haves
- Strong sales and marketing skills, including the ability to attract, engage, and close prospective buyers.
- Self-motivation and the ability to prioritize and manage tasks effectively with minimal supervision.
Responsibilities
- Represent Investment Property Group in a positive and professional manner.
- Drive daily sales and marketing efforts to promote and sell available homes within the community.
- Conduct community tours and engage prospective buyers professionally and enthusiastically.
- Work occasional weekend hours as needed to support open houses, pool operations, and the RV site, with flexible weekday hours to maintain a 40-hour workweek.
- Work alongside the Community Manager to ensure daily activities, property resources, and operational tasks are handled efficiently.
- Oversee rent collections, maintain accurate ledgers, follow up on delinquent accounts, and coordinate eviction proceedings as necessary.
- Assist with applications, leasing for new move-ins and renewals, and wait-list management, ensuring accuracy, compliance, and a positive resident experience.
- Conduct daily property walks to inspect common areas for cleanliness, safety, and maintenance; document findings and take appropriate corrective action.
- Conduct annual or more frequent unit inspections and follow-ups; document findings and take appropriate corrective action.
- Meet with residents and respond to their concerns, requests, and complaints.
- Maintain professionalism, integrity, and respect when interacting with residents, team members, vendors, and community stakeholders.
- Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.
Benefits
- Comprehensive benefits package including medical, dental, and vision insurance, life insurance, a health savings account, and an employee assistance program.
- 401(k) with company match.
- Accrued four weeks of paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
