Assistant Community Manager

Cascade Management•Vancouver, WA

2d•$19 - $27•Onsite

About The Position

The Assistant Community Manager assists the Community Manager with coordinating business operations at a HUD/RD or Tax Credit property, providing eligible individuals with unfurnished housing in multifamily dwellings. The role supports property operations, occupancy, resident eligibility and records, rent collection, regulatory compliance, budgeting, and positive relationships among residents, employees, owners, and the local community. The position is with Cascade Management, Inc. at Prairie View Apartments in Vancouver, Washington. The schedule is Sunday through Thursday, 8:00 a.m. to 5:00 p.m., for 40 hours per week. Compensation is $19.00–$27.00 per hour; hiring is typically between the minimum and midpoint of the range depending on experience and rent-benefit adjustments. The company expects team members to follow its service model: Friendly, Helpful, Knowledgeable, Respectful, and Responsive.

Requirements

High school diploma or GED, plus one year of related experience and/or training, or an equivalent combination of education and experience.
Valid driver’s license and insurance.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to perform basic arithmetic and calculate rates, ratios, and percentages, and to draw and interpret bar graphs.
Ability to solve practical problems involving a variety of concrete variables and limited standardization, and interpret written, oral, diagrammed, or scheduled instructions.
Ability to perform the physical demands of the position, including frequent lifting or moving of up to 10 pounds.

Responsibilities

Assist the Community Manager in overseeing property operations and maintaining high occupancy through outreach and advertising in accordance with the Affirmative Fair Housing Marketing Plan.
Complete and submit weekly reports on time and maintain neat, legible records.
Implement company policies described in the MPM.
Ensure compliance with applicable federal and state regulations and ensure required grievance, fair housing, justice, and labor notices are posted.
Notify residents of Rental Assistance when assigned by the corporate office.
Coordinate transfers of over- or under-housed residents to appropriately sized units.
Show apartments, accept applications, screen applicants, verify and certify resident income at initial, interim, and annual recertification, complete move-in sheets, and ensure utilities are transferred.
Understand rental agreements and residency policies and explain them to residents.
Handle resident evictions and prepare and serve appropriate notices.
Maintain waiting-list files for eligible applicants and files for removed or rejected applicants, keeping the required number of eligible applicants available.
Collect rent, maintain petty cash, account for collected funds, make timely deposits, log and collect late charges, NSF charges, and other charges, and deliver rent-increase notices.
File and maintain resident records and keep adequate supplies of forms and postage.
Prepare budget recommendations and submit them to the Community Manager for review as part of the annual budget process.
Promote harmonious relations among tenants, employees, owners, and the local community.
Enforce house rules according to company policies and procedures, maintain a pleasant and helpful manner, and know the names and apartment numbers of residents and the number of adults and children in the complex.
Recommend improvements to company policies, procedures, and practices.
Maintain regular and reliable attendance during scheduled hours.
Travel as required for in-person classes and annual education conferences.
Perform other duties as required.