Assistant Community Manager

Cardinal Group Career•Golden, CO

5d•Onsite

About The Position

The Assistant Community Manager provides comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance, and administrative activities. The role works with the Community Manager and other Team Members to support leasing, resident retention, compliance, and day-to-day community operations. This is a full-time, non-exempt position. In Colorado, the stated salary range is $26–$28, with bonus potential. The role is based in an office environment and may require local travel between work sites, as well as occasional non-routine overnight travel for company functions, training, property visits, or special projects. Weekends are available workdays.

Requirements

Thorough knowledge of leasing techniques and sales for conventional multifamily housing.
Maintain a consistent level of professional customer service.
Thorough knowledge of Cardinal Group policies and procedures and community policies.
Excellent computer skills, including Microsoft Word and Excel.
Available to work weekends.
Able to thrive in a fast-paced environment and manage multiple projects simultaneously.
Must have reliable transportation and be willing to travel locally between work sites.
Able to embody Cardinal Culture and Cardinal Core Values every day.

Nice To Haves

Prior experience in multifamily housing and community relations.
Working knowledge of Yardi, Entrata, and Pop Card.
Career experience in assistant management, assistant property management, management, supervision, property management, onsite management, real estate leasing, community management, bookkeeping, property management, real estate assistance, or leasing consulting.

Responsibilities

Consistently achieve property occupancy goals.
Ensure Lead Tracking Solutions follow-up steps and data entry are completed daily at the community level.
Assist with leasing tours, leasing phone calls, and online inquiries as needed.
Respond efficiently and courteously to resident requests.
Assist the Community Manager in designing and implementing resident retention programs, such as newsletters, resident referral programs, or social activities.
Maintain inventory and order administrative supplies and equipment for the maintenance department.
Report, maintain, and submit administrative forms, files, and reports efficiently and on time.
Report unusual or extraordinary circumstances regarding residents or the property.
Assist with lease audits when present at a community.
Help ensure the community maintains compliance with all regulations.
Assist the Community Manager with interviewing, screening, and hiring potential community employees.
Assist with orientation, training, and scheduling of Team Members.
Assist the Community Manager with disciplinary or promotional recommendations for office personnel.
Pursue educational opportunities and self-improvement for personal growth and development.
Participate in Cardinal U training as required.
Perform other related duties as assigned by the Team Leader.