Assistant Community Manager

Inframark•Katy, TX

22d•Onsite

About The Position

The Assistant Community Manager oversees the daily coordination and management of property operations, maintenance, and administrative functions as directed by the Community Manager. The role works with Board members, the CEO, and the Operations Manager to align on-site activities with the Association’s strategic direction, mission, and goals. It develops and monitors property budgets, reviews financials, and provides recommendations to the Board; reviews vendor and utility invoices; and prepares monthly financial reports. The position conducts monthly property inspections, enforces deed restrictions and policies, and supports Board and annual meetings by preparing and distributing notices, agendas, and minutes. It responds to and tracks inquiries from Board members, homeowners, and vendors through resolution. The work is on-site in an office setting, Monday through Friday, 9 AM–6 PM, with some nights and weekends as needed.

Requirements

Associate’s degree.
Five years of property management experience.
Valid driver’s license.
Advanced proficiency in Microsoft Office and internet applications.
Professional and clear communication; maintains composure in challenging situations and communicates detailed information effectively.
High attention to detail and accuracy; proactively solves complex issues and escalates issues appropriately.
Works independently, completes projects, manages multiple priorities, and demonstrates flexibility.
Follows company policies and SOPs; takes accountability for performance.

Nice To Haves

CMCA certification.
AMS certification.
Contributes positively to team collaboration and customer experience, seeks feedback, suggests improvements for productivity and quality, and embraces company values and mission.

Responsibilities

Coordinate and manage property operations, maintenance, and administrative functions as directed by the Community Manager.
Work with Board members, the CEO, and the Operations Manager to align on-site activities with the Association’s strategic direction, mission, and goals.
Develop, communicate, and monitor property budgets; review financials and provide recommendations to the Board.
Review, approve, and audit vendor and utility invoices; prepare monthly financial reports.
Conduct monthly property inspections and enforce deed restriction violations, policies, and SOPs.
Attend all Board and annual meetings; prepare and distribute meeting notices, agendas, and minutes.
Respond to calls and inquiries from Board members, homeowners, and vendors, and track inquiries through resolution.
Perform other duties as assigned.