Assistant Community Manager

Foothills Regional Housing•Wheat Ridge, CO
•$23 - $26•Onsite

About The Position

Foothills Regional Housing (FRH), a real estate developer, manager, and program administrator for affordable housing, is seeking a Roving Assistant Community Manager. The position oversees day-to-day compliance and operations for assigned assets with multiple funding layers, which may include HOME, Tax Credit, 50058, 50059, NSP, and PBV units. The role assists with management of multifamily residential properties, personally or through subordinates, as needed for the funding layer of the assigned community, while adhering strictly to FRH policies and procedures.

Requirements

  • Assisted Housing Manager Certification or equivalent, a one-year college or technical school certificate, one to two years of related experience and/or training, or an equivalent combination of education and experience.
  • Adaptability, openness to new ideas, ability to take on new responsibilities, handle pressure, and adjust plans to changing needs.
  • Organization, time management, efficiency, and ability to maintain an orderly and functional workspace.
  • Attention to detail and accuracy, commitment to quality, and ability to identify and address quality problems.
  • Ability to explain product features and benefits, understand customer needs and operations, respond to competition, and apply market knowledge.
  • Sales and customer-service skills, including listening, identifying customer needs, presenting effectively, negotiating, and appropriately closing sales.
  • Ability to share information, listen to and involve others, and communicate ideas clearly.

Responsibilities

  • Process and prepare applicant and resident files in compliance with Project-Based Section 8 and LIHTC rules and regulations.
  • Prepare leases, addendums, and other legal paperwork for new move-ins, and maintain tenant files throughout the lease term.
  • Perform annual renewal inspections in accordance with HUD and LIHTC regulations.
  • Purchase supplies and equipment for leased properties.
  • Oversee timely completion of security deposit dispositions.
  • Contact utility companies to arrange service transfers for tenants.
  • Generate and post demands and other legal notices required in property management.
  • Assist with resident evictions in compliance with court orders and directions from the lawyer and owner.
  • Maintain a professional appearance in accordance with FRH standards.
  • Maintain awareness of and adhere to the Fair Housing Act and applicable HUD and LIHTC requirements.
  • Answer phones, take appropriate action, or direct calls to the property manager.
  • Perform administrative functions at the community.
  • Record rent receipts in the HAB software system.
  • Process vendor invoices and purchase orders.
  • Help resolve resident problems and refer unresolved issues to the Community Manager.
  • Identify competing communities and document rates by apartment type, size, and amenities; may also assist with market surveys.
  • Assist with planning and implementing resident events and office themes.
  • Interact courteously and professionally with residents.

Benefits

  • Employer pays 100% of medical, dental, vision, short-term disability, long-term disability, and life insurance premiums.
  • Vacation and sick time.
  • 12 paid holidays.
  • Retirement plan with employer matching up to 10% of retirement contributions.
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