Assistant Community Manager - PT

Hoamco • Sedona, AZ

17d

About The Position

At HOAMCO, team members are passionate about their work, excel independently, and value teamwork. The company is committed to building people and communities through open, honest relationships and transparent communication, with a dedication to exceptional customer service.

Under the general supervision of the Regional Director of Management Services, the Dedicated Association Manager is responsible for personnel performance and physical property maintenance in accordance with company and Board policies and procedures. The role works with the Association Board of Directors, HOAMCO, an assigned Accountant, and other assigned staff to manage ongoing community operations. The manager supports community values, vision, and philosophies while leading in a way that meets residents’ needs with a high level of satisfaction.

The position includes management, administrative and financial, property maintenance, and site-specific duties. It is part-time, offers a flexible schedule, and requires flexible hours as needed, for no more than 20 hours per week. The work takes place in a quiet office environment.

Requirements

• Associate’s degree or equivalent work experience.
• Ability to communicate effectively and clearly.
• Ability to consistently project a positive image of the company.
• Ability to prioritize tasks in a fast-paced environment and handle interruptions as part of the routine.
• Strong teamwork and willingness to assist others.
• Effective interpersonal skills and ability to work well with others.
• Strong customer-service orientation and standards.
• Enthusiastic, professional, and positive demeanor.
• Integrity and credibility.
• Occasionally lift and/or move up to approximately 10 pounds.
• Work flexible hours as needed, no more than 20 hours per week.

Nice To Haves

• Management experience preferred.

Responsibilities

• Maintain working knowledge of applicable state and federal regulations for common interest communities and the Association’s governing documents.
• Develop and maintain professional relationships with the Association Board of Directors.
• Facilitate and refine long-term Association planning, and facilitate and attend Association meetings.
• Meet as needed with the Developer, Board of Directors, property owners, and other parties involved in property operations.
• Manage on-site personnel, including hiring, training, development, supervision, and evaluation.
• Ensure on-site personnel follow Association and HOAMCO guidelines, policies, and procedures.
• Enforce Association and facility use restrictions and regulations.
• Attend HOAMCO training classes, meetings, and seminars as requested.
• Prepare annual budgets for Board review and adoption, review budgets, and identify ways to improve service or reduce expenses.
• Prepare Board of Directors packets, agendas, management reports, and timely weekly, monthly, quarterly, and annual reports.
• Respond professionally and promptly to electronic, paper, and telephone correspondence and customer problem-resolution issues.
• Review or approve items according to Association or HOAMCO procedures, including budget variations, proposed expenditures, financial statements, filing systems, correspondence, property maintenance, assessment collections, personnel requirements, time sheets, insurance, delinquent accounts, and accident reports.
• Maintain residential files and records, legal documents, property deeds, construction plans, member rosters, contracts, annual reports, meeting minutes, and other relevant records.
• Conduct audits of office and maintenance procedures, including files, revenue collection, cash and expense controls, customer service programs, vendor relations and contracts, service-request systems, regulatory compliance, make-ready standards, and preventive maintenance programs.
• Oversee preparation and production of the monthly newsletter, if applicable.
• Purchase supplies and obtain bids or request contracts as needed.
• Evaluate and oversee the CC&R compliance process.
• Oversee property upkeep and conduct physical inspections for health, safety, risk management, asset preservation, customer service, company standards, cleanliness, lighting, and curb appeal.
• Manage vendors, including contracting, monitoring, ensuring procedure adherence, and evaluating performance.
• Ensure procedures are followed for vendors, service requests, and maintenance form logs; review on-site contract work as needed.
• Manage facilities and conduct daily inspections.
• Attend committee meetings, conduct compliance work with committees, and prepare letters and reports.
• Review monthly financials and communicate with Association members and the Board.
• Prepare for monthly and annual Board meetings.
• Oversee newsletters and mailings, budgets, and monthly management reports.

Benefits

• Employee Assistance Program (EAP) and Calm Health support programs.
• Eligible part-time employees may accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with company match: automatic enrollment and a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience.
• Part-time, flexible schedule.
• Supportive team dedicated to employee success.

What This Job Offers

• Job Type: Part-time
• Education Level: Associate degree