Assistant Community Manager

Morguard Residential • Chicago, IL

2d • $32 - $35 • Onsite

About The Position

Morguard is hiring an Assistant Community Manager to support onsite operations at a Class A luxury high-rise multifamily community in downtown Chicago. The role supports property management, leasing, resident services, and onsite accounting, and serves as the person in charge when the Community Manager is absent. It is described as a training ground for promotion to Community Manager.

The Assistant Community Manager provides high-quality service to residents, helps fulfill service requests through the Engineering team and other service associates, and supports the onsite team by stepping in when needed, completing projects, and helping motivate coworkers. The schedule varies to support leasing-office hours: 9:00 AM–6:00 PM weekdays, 9:00 AM–5:00 PM Saturdays, and 10:00 AM–5:00 PM Sundays. Availability for up to two Saturdays per month is requested, particularly before the first of the month for rent collections. Employees working Saturday receive a business day off that week. Some weekends and early evenings are required; the Community Manager will try to accommodate advance requests for schedule flexibility and time off.

The listed salary is $32–$35; the posting does not specify a pay period.

Requirements

• At least 2 years of property-management experience, specifically in a market-rate, high-rise, or luxury apartment community.
• High school diploma required.
• Strong marketing and leasing experience.
• Thorough knowledge of applicable federal and state Fair Housing laws.
• Strong financial reporting, organization, and accounting skills, including attention to detail for rent collection and AP/AR reconciliations.
• Strong computer proficiency and familiarity with Yardi or Entrata, Excel, and Microsoft Word.
• Positive, can-do attitude, professionalism, enthusiasm, willingness to learn, and commitment to prompt, friendly service.
• Availability for up to two Saturdays per month and some weekends and early evenings.

Nice To Haves

• Bachelor’s or associate degree is ideal.
• Alternatively, candidates with 1–3 years of direct multifamily property-management experience and a professional designation such as CAM or ARM will be considered.

Responsibilities

• Collect and post rent each month.
• Assist with resident work order requests and concerns.
• Conduct follow-up with new and current residents as needed.
• Maintain positive working relationships with residents, vendors, and contractors.
• Assist with onsite leasing and lease-renewal efforts.
• Walk and inspect the property.
• Support onsite property management operations and complete projects as needed.
• Perform a significant portion of onsite accounting functions, including rent collection and accounts payable/accounts receivable reconciliations.
• Serve as the person in charge when the primary manager is not present.
• Provide high-quality resident service and fulfill resident service requests through the Engineering team and other service associates.
• Help motivate the onsite team.

Benefits

• Employer-provided medical insurance options.
• Time off for Summer Hours, vacation, personal leave, sick leave, and paid holidays.
• Education reimbursement program.
• 401(k) savings plan with dollar-for-dollar matching and immediate vesting.
• Opportunity to live onsite within the portfolio with an employee discount.
• Work-life-balance culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED