Assistant Community Manager - Aventura Dunwoody

Greystar•Sandy Springs, GA

3d•$25 - $27•Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational facets of a stabilized, 240-unit garden-style apartment community. The role handles accounting and bookkeeping tasks, monthly close-out and financial reporting, invoices and payables, rent and other payment collection, bank deposits, dispositions, account reconciliations, and recording and tracking financial activity in property management software. The position also supports resident satisfaction and retention, lease enforcement and collections, move-outs, vendor coordination, owner relations, leasing and marketing, and day-to-day community operations. In the Community Manager’s absence, the Assistant Community Manager may act as the on-site supervisor, coordinating staff and operational tasks while ensuring compliance with company procedures and business practices. The schedule is Monday through Friday with rotating weekends.

Requirements

At least 1–3 years of relevant residence life and/or property management experience demonstrating community management, sales, marketing, and customer service capabilities.
Understanding of lease terms, lease enforcement, and collections.
Excellent written and verbal communication skills.
Detail-oriented and self-motivated, with the ability to work independently and collaboratively.
Hold licenses and/or certifications required by applicable state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Strong proficiency with property management software such as Yardi, OneSite, or Entrata.
Ability to access all exterior and interior areas of the property and its amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.

Nice To Haves

Bachelor’s degree in Business Management, Communications, or a related field from an accredited college or university is preferred.

Responsibilities

Complete daily financial transactions, including collecting and posting rent, fees, and other payments; preparing bank deposits and reconciling accounts; preparing financial reports; and processing invoices and payables.
Operate property management software, entering required information and completing updates and backups to maintain system integrity.
Review resident files and accounting records for unpaid or late fees, communicate outstanding balances, pursue delinquencies, and enforce lease terms to maximize revenue.
Review and submit vendor, contractor, and service-provider invoices for payment by reconciling work or purchases, obtaining manager approval, coding charges, and coordinating communication with vendors, accounting, and clients or owners.
Follow established eviction procedures, including notice requirements, evictions, and representing the community in court hearings and eviction proceedings as required.
Process resident move-outs by reviewing lease terms and notice requirements, applying applicable deposits and cancellation fees, and completing dispositions according to procedures and legal requirements.
Respond promptly to resident complaints, questions, and requests and take appropriate steps to resolve service issues.
Act as the on-site supervisor when the Community Manager is absent, organizing and delegating daily work, coordinating maintenance and make-ready tasks, and managing community operations in accordance with company policies and practices.
Support the client or owner relationship by meeting with owners, conducting community tours, sharing performance updates, and responding to requests.
May support leasing and marketing by greeting prospects, gathering information through Guest Cards, showing apartments and models, obtaining lease deposits, and assisting with rental applications and credit verification.
For California positions, review completed move-in files before submitting them to the Community Manager for review and approval.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.