Assistant Community Manager

Foothills Regional Housing•Wheat Ridge, CO
•Onsite

About The Position

Foothills Regional Housing (FRH), a real estate developer, manager, and affordable-housing program administrator, is seeking a Roving Assistant Community Manager. The role supports the day-to-day compliance and operations of assigned multifamily properties with funding that may include HOME, Tax Credit, 50058, 50059, NSP, and PBV units. Work is performed in accordance with FRH policies and procedures and applicable funding requirements. The position assists with property operations and resident services, including applicant and tenant file administration, leases and other legal paperwork, inspections, rent receipts, vendor invoices, purchase orders, resident problem resolution, and required notices. It also supports market surveys, resident events, and administrative functions at the community. The position is primarily based in a clean, comfortable office environment. It is mainly sedentary but involves handling items weighing up to 20 pounds, maintaining files, using office equipment, observing and interpreting documents, and communicating information. Compensation is $23.08–$26 per hour.

Requirements

  • Assisted Housing Manager Certification or equivalent; a one-year college or technical school certificate; one to two years of related experience and/or training; or an equivalent combination of education and experience.
  • Ability to adapt to change, accept new responsibilities, handle pressure, and adjust plans to changing needs.
  • Ability to organize and maintain accessible information, keep a functional workspace, work efficiently, and manage time.
  • Attention to detail and accuracy, commitment to quality, and ability to identify and address quality problems.
  • Ability to understand product features, customer needs, and market competition.
  • Sales and customer-service skills, including listening, presentations, negotiation, and appropriate closing skills.
  • Ability to share information, listen to and involve others, and communicate ideas clearly.

Responsibilities

  • Process and prepare applicant and resident files in compliance with applicable Project-Based Section 8 and LIHTC rules and regulations.
  • Prepare leases, addendums, and other legal paperwork for new move-ins, and maintain tenant files throughout the lease term.
  • Perform annual renewal inspections in accordance with HUD and LIHTC regulations.
  • Purchase supplies and equipment for leased properties.
  • Oversee timely completion of security deposit dispositions.
  • Contact utility companies to arrange service transfers for tenants.
  • Generate and post demands and other legal notices required in property management.
  • Assist with resident evictions in compliance with court orders and directions from the lawyer and owner.
  • Maintain a professional appearance in accordance with FRH standards and adhere to Fair Housing Act, HUD, and LIHTC requirements.
  • Answer phones, take appropriate action, or direct calls to the property manager.
  • Perform administrative functions at the community.
  • Record rent receipts in the HAB software system.
  • Process vendor invoices and purchase orders.
  • Resolve resident problems or refer unresolved issues to the Community Manager.
  • Identify competing communities and document rates by apartment type, size, and amenities; assist with preparing market surveys.
  • Assist in planning and implementing resident events and office themes.
  • Interact with residents courteously and professionally.

Benefits

  • Employer pays 100% of medical, dental, vision, short-term disability, long-term disability, and life insurance premiums.
  • Vacation and sick time.
  • 12 paid holidays.
  • Retirement plan with employer matching up to 10% of retirement contributions.
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