Assistant Community Manager

Pratum Companies • Baltimore, MD

10d

About The Position

Pratum Companies is seeking an experienced, results-driven Assistant Community Manager to oversee leasing operations at an affordable housing community governed by mixed-market and Low-Income Housing Tax Credit (LIHTC) regulations. The role helps lead the team, maintain full occupancy, ensure compliance with LIHTC requirements, and provide exceptional service to current and prospective residents. Work includes marketing, application processing, income verification, renewals, and coordinating with property management to maintain accurate records and meet occupancy goals. The ideal candidate understands tax credit housing, Fair Housing laws, and affordable housing compliance.

This is a non-exempt role with a stated pay rate of $27.50 per hour for a new employee. Pay may depend on relevant experience, qualifications, knowledge, skills, abilities, budgetary considerations, and other job-related factors. Discretionary and/or performance-based spot or annual bonuses may be available. The position is eligible for overtime for hours worked in excess of 40 per week. Full-time positions of 30 or more hours per week are eligible for two weeks of paid vacation, three weeks of sick and related leave, 11 paid holidays, and health and welfare benefits as outlined on the company website.

Requirements

• At least 2 years of property management experience.
• At least 2 years of experience in LIHTC compliance, certification, and recertification.
• Excellent customer service orientation.
• Ability to perform job duties with limited oversight in a fast-paced environment.
• Excellent verbal and written communication skills.
• Accounts receivable and collections experience.
• Two years of recertification experience or a professional certification such as Certified Occupancy Specialist and an industry LIHTC designation.
• Attention to detail and ability to work independently on assignments.
• Proficiency in Word, Excel, Outlook, One-Site Property Management Software, and the Internet.

Nice To Haves

• LIHTC or compliance certification, such as TCS or COS.
• Professional certification such as Certified Occupancy Specialist and industry LIHTC designations.

Responsibilities

• Manage the Tax Credit wait list for potential residents.
• Manage LIHTC compliance, certification, and recertification programs.
• Coordinate on-site data collection and processing of resident information.
• Schedule resident recertification interviews and follow through to completion.
• Ensure accurate calculations of income, assets, rent levels, and related figures.
• Assist the manager with accounts receivable and accounts payable.
• Coordinate apartment inspections and create work requests.
• Assist residents with inquiries.
• Maintain resident files in accordance with company and regulatory agency policies.
• Assist office staff with other tasks, including rent collection and social activities.
• Assist with administrative and leasing tasks.
• Perform other duties as assigned by management.

Benefits

• Two weeks of paid vacation for eligible full-time positions of 30 or more hours per week.
• Three weeks of sick and related leave for eligible full-time positions of 30 or more hours per week.
• 11 paid holidays for eligible full-time positions of 30 or more hours per week.
• Health and welfare benefits for eligible full-time positions of 30 or more hours per week.
• Eligibility for overtime pay for hours worked in excess of 40 per week.
• Discretionary and/or performance-based spot or annual bonuses may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed