Assistant Community Manager

The REMM Group•Anaheim, CA

2d•Onsite

About The Position

The REMM Group is hiring a bilingual Assistant Community Manager to support two communities in Anaheim and Garden Grove, California. The role assists the Business Manager with day-to-day property operations and helps maintain the communities’ physical assets, financial performance, and service standards. It includes lease administration, rent collection, resident relations, leasing and marketing, maintenance coordination, recordkeeping, and team leadership. The position works Monday through Friday, 8:00 a.m. to 5:00 p.m. No housing discount is available. Salary is $26 per hour.

Requirements

At least two years of experience in multifamily property management or related business operations.
At least three years of supervisory experience in property management or related business operations.
Operational skills, including budgeting, sales, and marketing.
Bilingual in English and Spanish.
Reliable transportation.
Excellent customer service skills and ability to build rapport and resolve tenant concerns.
Strong organizational and time-management skills, including the ability to prioritize tasks and meet deadlines.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.

Nice To Haves

Proficiency with Yardi and RentCafe software is preferred.

Responsibilities

Assist the Business Manager with all aspects of community operations, including lease administration, rent collection, move-in and move-out processes, and administrative duties.
Manage tenant relations by responding to inquiries, addressing maintenance requests, resolving conflicts, and enforcing lease policies professionally.
Conduct property tours, screen prospective tenants, and process rental applications using Yardi Voyager or RentCafe.
Maintain accurate resident records and financial reports using property management software.
Coordinate with vendors and service providers to ensure maintenance requests are completed in a timely manner.
Conduct routine property inspections and report maintenance needs.
Market vacant units and contribute to the development and implementation of marketing strategies.
Provide leadership to the team, supporting team development and motivating staff.
Promote client satisfaction and retention.
Help ensure the community meets operational, financial, and business performance goals and that the properties meet company appearance and physical standards.
Communicate with residents about maintenance requests, community activities and procedures, move-out security deposit allocations, and other resident matters.
Collect and deposit monies owed to the community securely and promptly.
Process pay-or-quit notices, contact residents about delinquencies, and prepare and submit files to the legal department.
Represent the organization as an agent for the owner in court-related matters when required.
Demonstrate initiative, discretion, professionalism, integrity, independent judgment, and confidentiality.