Assist Community Manager
About The Position
The Assistant Community Manager works under the supervision of the Community Manager and assists with all phases of property operations, including general administration, leasing, and maintenance. The role may also participate in budget preparation and control and in directing and controlling property resources. The position requires residential real estate management experience, strong organization and attention to detail, and professional conflict resolution. Work is primarily in an office, with duties that also involve meeting residents in their units, showing units, and inspecting the property.
Requirements
- At least one year of experience in residential real estate management.
- High school diploma or equivalent.
- Professional appearance and ability to resolve conflicts professionally.
- Excellent organizational skills and attention to detail.
- Complete all company-required certification training and testing after hiring.
Nice To Haves
- Experience with Tax Credit, Section 8, and/or Public Housing.
- Two or more years of college.
Responsibilities
- Conduct resident recertification interviews, complete related paperwork and system entries, and submit materials to the corporate office.
- Track rental inquiries from referrals, walk-ins, and phone contacts; accept, date- and time-stamp, and log rental applications.
- Show vacant units and promote property amenities.
- Maintain knowledge of Accounts Payable and Accounts Receivable procedures and assist the Community Manager with collections.
- Assist the Community Manager with filing eviction court documents and attend court hearings when the Community Manager is unavailable.
- Execute leasing marketing campaigns, including promotions and property and unit tours; prepare, process, and modify lease agreements and related forms.
- Monitor competitors and market conditions affecting leasing and operations, and adjust business and marketing models to maintain competitiveness and compliance with applicable laws.
- Retrieve messages from the property messaging service and return calls when necessary.
- Stay current with laws and regulations applicable to residential rental properties and with company processes and procedures.
- Assist the Community Manager with ordering property office supplies as needed.
- Initiate, track, and close property work orders using applicable systems.
- Assist the Community Manager with other tasks and duties as required.
Benefits
- Medical, dental, vision, and prescription benefits.
- Paid time off.
- 401(k) plan with company match.
- Children may apply for the Michaels Employee Scholarship Program.
- Professional development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
