Assist Community Manager
About The Position
The Assist Community Manager works under the supervision of the Community Manager and helps operate a residential property. The role supports general administration, leasing, and property maintenance, and may also participate in budget preparation and control and in directing and controlling property resources. Duties include resident recertifications, rental inquiry and application tracking, leasing and marketing, accounts payable and receivable procedures, collections support, eviction-related court filings, work-order management, and keeping current with applicable laws and company procedures. The position is primarily based in an office, with work that may also involve meeting residents in their units, showing units to potential residents, and walking through and inspecting the property, including a multi-story facility. The role may involve exposure to cleaning solvents, paint fumes, and landscaping chemicals. Evening and weekend work may be required.
Requirements
- One or more years of experience in residential real estate management.
- High school diploma or equivalent.
- Professional appearance and ability to resolve conflicts professionally.
- Excellent organizational skills and attention to detail.
- Complete all company-required certification training and testing after hiring.
Nice To Haves
- Tax Credit, Section 8, and/or Public Housing experience.
- Two or more years of college.
Responsibilities
- Conduct resident recertification interviews, complete associated paperwork and system entries, and submit materials to the corporate office.
- Track rental inquiries from referrals, walk-ins, and phone contacts; accept, date- and time-stamp, and log rental applications.
- Show vacant units and market property amenities.
- Maintain knowledge of Accounts Payable and Receivables procedures and assist the Community Manager with collections.
- Assist the Community Manager with filing eviction court documents and attend court hearings when the Community Manager is unavailable.
- Execute leasing marketing campaigns, including promotions and tours of the property and rental units.
- Prepare, process, and modify lease agreements and related forms.
- Monitor competition and market conditions affecting leasing and operations, and adjust business and marketing models to support competitiveness and compliance with applicable federal and state laws.
- Retrieve messages from the property messaging service and return calls as necessary.
- Remain current on applicable residential rental property laws and regulations and company processes and procedures.
- Assist the Community Manager with ordering property office supplies when necessary.
- Initiate, track, and close property work orders using the relevant systems.
- Assist the Community Manager with other tasks and duties as required.
Benefits
- Medical, dental, vision, and prescription benefits.
- Paid time off.
- 401(k) plan with company match.
- Michaels Employee Scholarship Program for teammates' children.
- Professional development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
