Assist Community Manager

The Michaels Organization • East Honolulu, HI

9h

About The Position

The Assistant Community Manager works under the supervision of the Community Manager and assists with all phases of property operations, including general administration, leasing, and maintenance. The role may also contribute to budget preparation and control and to directing and controlling property resources. The position is primarily office-based, with duties also requiring resident visits, unit tours, and property inspections.

Requirements

• At least one year of experience in residential real estate management.
• High school diploma or equivalent.
• Professional appearance and ability to resolve conflicts professionally.
• Excellent organizational skills and attention to detail.
• Complete all company-required certification training and testing after hiring.

Nice To Haves

• Tax Credit, Section 8, and/or Public Housing experience.
• Two or more years of college.

Responsibilities

• Conduct resident recertification interviews, complete related paperwork and system entries, and submit materials to the corporate office.
• Track rental inquiries from referrals, walk-ins, and phone contacts; accept, timestamp, and log rental applications.
• Show vacant units and promote property amenities.
• Maintain knowledge of Accounts Payable and Accounts Receivable procedures and assist the Community Manager with collection efforts.
• Assist the Community Manager with filing eviction court documents and attend court hearings when the Community Manager is unavailable.
• Execute leasing marketing campaigns, including promotions and property and unit tours.
• Prepare, process, and modify lease agreements and related forms.
• Monitor competitors and market conditions affecting leasing and operations, and adjust business and marketing models to support competitiveness and compliance with applicable federal and state laws.
• Retrieve messages from the property messaging service and return calls as needed.
• Stay current with applicable residential rental laws and regulations and company processes and procedures.
• Assist the Community Manager with ordering property office supplies when necessary.
• Initiate, track, and close property work orders using the applicable systems.
• Assist the Community Manager with other tasks and duties as required.

Benefits

• Competitive wage.
• Comprehensive benefits package, including medical, dental, vision, and prescription coverage.
• Generous paid time off.
• 401(k) plan with company match.
• Children may apply for the Michaels Employee Scholarship Program.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED