Assistant Community Manager
About The Position
Roundhouse is hiring an Assistant Community Manager at Towne Square Apartments in Boise, Idaho. Working alongside the Community Manager, the Assistant Community Manager supports leasing, rent collection, resident relations, and financial reporting while developing the skills to manage a property independently. The position is full-time, on-site, Monday through Friday from 8:00 a.m. to 5:00 p.m. Compensation is $66,560–$70,720 annually, based on experience, skills, and qualifications, plus commissions. The role involves keeping resident accounts current, responding to resident needs, coordinating move-ins and move-outs, supporting leasing and property operations, and contributing to community performance goals. The Assistant Community Manager must follow Fair Housing laws, safety procedures, and company policy. Roundhouse describes its mission as putting humanity into housing. Founded in 2008, the company develops and manages diverse real estate across four states, with more than 10,000 multifamily units and over $2 billion in assets under management. Its stated cultural values include putting people first and working as a team, taking initiative, remaining curious and embracing change, and maintaining high standards.
Requirements
- High school diploma or GED.
- Affordable LIHTC experience.
- At least 1 year of bookkeeping, accounting, or related financial experience.
- Proficiency in Microsoft Office, including Excel, Word, Outlook, Teams, and PowerPoint.
- Working knowledge of property management laws and regulations.
- Strong customer-service orientation and communication skills.
- Desire to lead on the team and in the community.
Nice To Haves
- At least 1 year of on-site multifamily or apartment experience.
- At least 2 years of sales or leasing experience.
- Experience with Yardi Voyager, RentCafe, Appwork, or similar property management software.
Responsibilities
- Collect and post rent, manage resident ledgers, issue late notices, and assist with collections and write-offs.
- Coordinate move-ins and move-outs, including inspections, documentation, and deposit accounting.
- Respond promptly and professionally to resident questions, concerns, and complaints.
- Track maintenance requests and keep work orders moving toward completion.
- Handle lease renewals, violations, and notices in line with company policy.
- Support leasing by giving tours, processing applications, and preparing leases.
- Assist with invoices, occupancy and delinquency tracking, and monthly and annual financial reporting.
- Keep resident files and CRM records accurate.
- Drive community goals for occupancy, renewals, turn times, and a rental closing ratio of at least 35%.
- Support marketing, outreach, and occasional resident events.
- Follow Fair Housing laws, safety procedures, and company policy.
Benefits
- Medical coverage, including a zero-cost employee plan.
- Dental insurance.
- Vision insurance.
- 401(k) with employer match.
- Paid time off.
- Nine paid holidays.
- Paid maternity and parental leave.
- Employee housing discount.
- Cell phone stipend.
- Company-paid life insurance.
- Short- and long-term disability options.
- Mental wellness program.
- Perks at Work discounts.
- Professional development support.
- Peer recognition and years-of-service awards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
