Assistant Community Manager

Morguard Residential • Chicago, IL

2d • Onsite

About The Position

Morguard is hiring an Assistant Community Manager to support onsite property management operations at a Class A luxury high-rise apartment community in downtown Chicago. The role is a training ground for promotion to Community Manager and includes supporting residents, leasing, property accounting, and the onsite team. The Assistant Community Manager may act as the person in charge when the primary manager is absent and works with the Engineering team and other service associates to fulfill resident service requests.

The schedule varies to support the leasing office’s hours: Monday through Friday, 9:00 AM to 6:00 PM; Saturday, 10:00 AM to 5:00 PM; and Sunday, 11:00 AM to 5:00 PM. Availability to work up to two Saturdays per month is requested, particularly before the first of the month for rent collections. Employees who work Saturday receive a business day off that week. Some weekends and early evenings are required, and the Community Manager will try to accommodate advance requests for flexibility and time off.

Requirements

• At least 2 years of property management experience, specifically in a market-rate, high-rise, or luxury apartment community.
• High school diploma required.
• Strong marketing and leasing experience.
• Thorough knowledge of applicable Federal and State Fair Housing Laws.
• Strong financial reporting, organization, and accounting skills, including attention to detail for rent collection and AP/AR reconciliations.
• Computer proficiency and familiarity with Yardi or Entrata, Excel, and Microsoft Word.
• Positive attitude, professionalism, enthusiasm, willingness to learn, and commitment to prompt, friendly service.
• Availability to work up to two Saturdays per month; some weekends and early evenings are required.

Nice To Haves

• Bachelor’s or associate degree.
• Alternatively, 1–3 years of direct multifamily property management experience and a relevant professional designation such as CAM or ARM.

Responsibilities

• Collect and post monthly rent.
• Assist with resident work order requests and concerns.
• Follow up with new and current residents as needed.
• Maintain positive working relationships with residents, vendors, and contractors.
• Assist with onsite leasing and lease renewals.
• Physically walk and inspect the property.
• Perform a significant portion of onsite accounting functions, including rent collection and accounts payable/accounts receivable reconciliations.
• Act as the person in charge when the primary manager is absent.
• Provide high-quality resident service and coordinate service requests through the Engineering team and other service associates.
• Complete projects, step in when necessary, and help motivate the onsite team.

Benefits

• Employer-provided medical insurance options.
• Time off for Summer Hours, vacation, personal leave, sick leave, and paid holidays.
• Education reimbursement program.
• Dollar-for-dollar matching 401(k) savings plan with immediate vesting.
• Opportunity to live onsite within the portfolio with an employee discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED