Assistant Community Manager

Related • Charlotte, MI

3d

About The Position

Related Affordable is seeking a dedicated, detail-oriented Assistant Community Manager to support the daily operations of its affordable housing community in Charlotte, North Carolina. Working closely with the Community Manager, this role helps maintain an efficient and welcoming environment for residents through administrative support, resident relations, leasing and financial activities, and compliance with affordable housing requirements.

Requirements

• At least 2 years of property management experience.
• Familiarity with affordable housing programs, such as Project-Based Section 8 and LIHTC, and their compliance requirements.
• Experience with RealPage, OneSite, and JD Edwards, or similar property management software.
• Excellent communication and interpersonal skills and a commitment to exceptional customer service.
• A proactive, problem-solving mindset and a passion for creating great living experiences.
• Ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrated accountability and reliability, ownership of projects and outcomes, precision and attention to detail, resilience, proactive problem-solving, and engagement in learning and development.
• Ability to foster collaboration and a resident-centered environment through empathy, respect, and cross-functional cooperation.

Nice To Haves

• Property management experience in affordable housing.

Responsibilities

• Assist with leasing activities, marketing efforts, resident recertifications, and general administrative duties.
• Handle accounts payable and receivable, support rent collection, and assist with managing delinquencies.
• Address resident concerns promptly and professionally.
• Help organize resident appreciation and retention events.
• Maintain accurate records and support compliance audits for affordable housing programs, including HDC, HCR, HUD, and LIHTC.
• Coordinate with maintenance staff to support timely, high-quality property upkeep and a safe, pleasant living environment.
• Assist in preparing reports to monitor community performance and identify areas for improvement.

Benefits

• 19 or more days of paid time off.
• Medical, vision, and dental plan options.
• Life insurance and an Employee Assistance Program.
• 401(k), flexible spending account (FSA), and health savings account (HSA).
• Employer-paid life and accidental death and dismemberment (AD&D) insurance.
• Paid leave and disability programs.
• Mental health resources, including counseling.
• Fertility benefits, including surrogacy and adoption assistance.
• Paid time off to volunteer and charitable donation matching.
• Learning and training programs.
• Tuition and certification reimbursement.
• Internal advancement opportunities.
• Annual performance bonus.
• Overtime pay eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed