Assistant Community Manager
About The Position
Morguard is hiring an Assistant Community Manager to support onsite operations at a Class A luxury high-rise multifamily property in downtown Chicago. The position supports property management, leasing, resident services, and onsite accounting, and is described as a training ground for promotion to Community Manager. The Assistant Community Manager may act as the person in charge when the primary manager is absent and is expected to step in as needed, complete projects, and help motivate the onsite team. The leasing office is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM. The schedule varies, and the role requires availability during office hours and up to two Saturdays per month, particularly before the first of the month for rent collections. Employees who work Saturday receive a business day off that week. Some weekends and early evenings are required. The Community Manager will try to accommodate flexibility and advance time-off requests.
Requirements
- At least 2 years of property management experience, specifically in a market-rate, high-rise, or luxury apartment community.
- High school diploma.
- Strong marketing and leasing experience.
- Thorough knowledge of applicable Federal and State Fair Housing Laws.
- Strong financial reporting, organization, and accounting skills, with careful attention to detail.
- Strong computer proficiency and familiarity with Yardi or Entrata, Excel, and Microsoft Word.
- Professionalism, enthusiasm, a positive can-do attitude, willingness to learn, and a commitment to prompt, friendly service.
- Availability during leasing office hours and to work up to two Saturdays per month; some weekends and early evenings are required.
Nice To Haves
- Bachelor’s or associate degree.
- Alternatively, 1–3 years of direct multifamily property management experience and a professional designation such as CAM or ARM.
Responsibilities
- Collect and post rent each month.
- Assist with resident work order requests and concerns.
- Conduct follow-up with new and current residents as needed.
- Maintain positive working relationships with residents, vendors, and contractors.
- Assist with onsite leasing and lease renewal efforts.
- Walk and inspect the property.
- Perform a significant portion of onsite accounting functions, including rent collection and accounts payable and accounts receivable reconciliations.
- Provide high-quality resident service and fulfill resident service requests through the Engineering team and other service associates.
- Serve as the person in charge when the primary manager is not present.
- Support onsite property management operations, complete projects, step in when necessary, and help motivate the onsite team.
Benefits
- Employer-provided medical insurance options.
- Time off for Summer Hours, vacation, personal leave, sick leave, and paid holidays.
- Education reimbursement program.
- Dollar-for-dollar matching 401(k) savings plan with immediate vesting.
- Opportunity to live onsite within the portfolio with an employee discount.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
