Assistant Community Manager

Salt River Pima-Maricopa Indian Community•Scottsdale, AZ

About The Position

Under the administrative direction of the Community Manager, the Assistant Community Manager directs and coordinates assigned departments of the Salt River Pima-Maricopa Indian Community, resolves operational issues, and may serve as Acting Community Manager at the President’s discretion. This position is classified as FLSA Exempt. The role provides administrative direction to department directors and management staff, supports coordination of Community-wide projects, and evaluates organizational and program effectiveness. It studies operational issues, develops recommendations and procedures, conducts financial and program reviews, and prepares reports to support decisions by the Community Council and Community Manager. The position also promotes interdepartmental cooperation, resolves sensitive inquiries and conflicts, and provides visible leadership that supports the Council’s strategic vision. The Assistant Community Manager mentors and supervises management staff, evaluates performance, monitors program progress and compliance, and supports continuous improvement. Duties may vary by position, and the listed tasks are illustrative rather than comprehensive. Other job-related duties that enhance and facilitate departmental operations may also be performed.

Requirements

Bachelor’s degree in Public Administration, Business Administration, or a closely related field.
Seven years of increasingly responsible experience managing a large organization.
Knowledge of Salt River Pima-Maricopa Indian Community history, culture, laws, rules, customs, and traditions.
Knowledge of program review, assessment, and evaluation; strategic planning; government administration, management, and organization; and trends and operating problems affecting Native American government.
Ability to select, train, develop, supervise, and evaluate management-level personnel.
Ability to facilitate change, gain cooperation through professional discussion and persuasion, and motivate high performance.
Ability to prepare clear, concise, thorough written reports and oral presentations with appropriate recommendations.
Ability to investigate, analyze, evaluate, and resolve operational and personnel problems; analyze data; and make sound decisions and recommendations.
Ability to understand and interpret complex laws, regulations, policies, procedures, and guidelines.
Ability to communicate effectively with employees, Community members, and members of the public from varied educational, cultural, and value backgrounds.
Ability to develop and analyze department, program, and project budgets and ensure compliance with statutory deadlines and budget limitations.
Ability to maintain high standards of professional and personal conduct on and off duty.
Applicants must pass pre-employment drug and alcohol testing and a background and fingerprint check.

Nice To Haves

Master’s degree preferred.
Supervisory or managerial experience demonstrating leadership while working with a Native American government or enterprise, or an ethnically diverse workforce, is desirable.
An enrolled Community Member who closely qualifies for the position’s minimum qualifications may be considered for employment under SRPMIC Policy 2-19, Underfill.
Preference is given in order to qualified Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidates; required supporting documentation must be submitted by the position closing date.

Responsibilities

Monitor and coordinate the operations of assigned departments and facilitate strategies to support common objectives.
Develop actions and procedures that encourage cooperation between departments.
Provide visible Community-wide leadership that promotes innovation and service in support of the Council’s strategic vision.
Study major operational problems, assess proposed organizational or policy changes, and recommend improvements.
Analyze administrative systems and prepare reports and recommendations for improving procedures.
Conduct financial studies to determine resources available for current or new programs.
Assist the Community Manager in coordinating projects involving department directors and follow up on assigned project status.
Facilitate the identification and resolution of disagreements and confusion.
Communicate with government employees to analyze internal programs and work tasks.
Prepare correspondence and reports concerning assigned projects, using discretion and judgment as needed.
Provide administrative direction to department directors and direct special planning and research projects.
Assist staff in resolving conflicts and problems.
Prepare written memos and reports to inform the Community Council and Community Manager’s decisions.
Mentor and supervise management staff, model professional problem solving, and support staff development and performance.
Maintain clarity around departmental goals, assignments, communication, and accountability for decisions.
Prepare timely performance evaluations and review evaluations prepared by management staff.
Review, prepare, or approve reports and studies on organizational effectiveness; consult with senior staff and recommend improvements.
Review work standards, procedures, and results; coach, motivate, or direct management staff; approve leave; monitor department director schedules; and evaluate performance.
Evaluate programs with department directors and monitor program success and progress in assigned departments.
Develop procedures and instruments to ensure assigned programs are reviewed at least quarterly for effectiveness, efficiency, and compliance.
Resolve difficult and sensitive inquiries, complaints, and service requests from Community employees, Community members, developers, and affiliated entities.
Participate in training and mentoring opportunities to improve technical, tactical, and interpersonal skills.
Perform other job-related duties that enhance and facilitate departmental operations.