Assistant Community Manager

Twin Pines • New York, NY

2d • Onsite

About The Position

The Assistant Community Manager supports the Community Manager with daily property operations and is prepared to manage the property in the Community Manager’s absence. The role focuses on leasing support, resident services, and administrative and financial accuracy at the property level.

The position is based on-site at the Rangel campus in Harlem, a residential community of 984 units across eight high-rise buildings. The property includes community facilities, commercial spaces, parking, play areas, and landscaped and paved open spaces, and is undergoing substantial rehabilitation through the NYCHA PACT Program.

The role has no direct reports or standing supervisory responsibility, but may direct leasing or administrative staff when managing the property in the Community Manager’s absence. Occasional evening or weekend work may be needed. Travel is minimal, with occasional travel for training.

Requirements

• High school diploma.
• 1–2 years of property management or related administrative experience.
• Strong communication, organizational, and customer service skills.
• Ability to work occasional evenings or weekends as needed.

Nice To Haves

• Some college coursework.
• Familiarity with property management software.

Responsibilities

• Support rent collection, delinquency follow-up, and resident ledger accuracy.
• Assist with preparation of financial and operational reports.
• Maintain accurate resident files and administrative records.
• Respond to resident inquiries and service requests, escalating as needed.
• Support resident engagement activities and communications.
• Assist in resolving resident concerns professionally and promptly.
• Manage the property in the Community Manager’s absence, including potentially directing leasing or administrative staff.

Benefits

• Medical, dental, and vision coverage, including multiple medical plan options such as PPO and HMO plans.
• Flexible Spending Accounts for eligible healthcare and dependent care expenses.
• 401(k) retirement plan.
• Paid time off, including paid holidays, vacation, and sick time.
• Pre-tax commuter benefits for transit and parking expenses.
• Professional growth and development opportunities.
• Mission-driven work supporting affordable housing communities across New York City.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED