Assistant Community Manager - Upshore

Greystar•Palm Harbor, FL

5d•$22 - $24•Onsite

About The Position

The Assistant Community Manager manages and directs the community’s marketing, advertising, sales activities, leasing team members, and other resources to achieve revenue, occupancy, resident retention, and leasing goals. This position is at a mid-rise property in the lease-up stage with 264 units and includes a Monday–Friday schedule plus a rotating on-call schedule. The role supports the community’s marketing and leasing performance through market analysis, pricing and advertising strategies, traffic and leasing oversight, apartment merchandising, financial and operational report analysis, and resident lease renewals. It also works with maintenance to uphold property appearance and safety standards, responds to resident and owner concerns, and supervises leasing team members. The position requires applicable state and local licenses or certifications and a valid driver’s license to drive a golf cart on the property. It involves standing, walking, sitting, bending, stooping, climbing ladders, reaching, carrying, and crawling in confined areas; working indoors and outdoors in all weather; lifting or maneuvering up to 25 pounds independently and 50 pounds with assistance; and possibly traveling to other properties, training, or meetings. A flexible schedule includes evening, weekend, and holiday on-call duties. The hourly range is $22.00–$24.00. The role may also be eligible for onsite team member bonus programs. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off and holidays; onsite housing discounts subject to availability; a paid sabbatical after 10 years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; optional insurance and legal plans; and charitable giving benefits.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to drive a golf cart on the property.
Be able to stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work inside and outside in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including evening, weekend, and holiday on-call duties.

Responsibilities

Direct marketing, advertising, sales activities, on-site traffic, apartment readiness, rent pricing, concessions, and daily leasing activities to achieve revenue and occupancy goals.
Monitor market and competitor conditions and develop short- and long-term marketing plans and strategies to sustain occupancy and increase traffic and leases.
Develop print and internet advertising strategies, use available technology to communicate with prospects, and use property management software to generate and monitor sales and leasing reports.
Work with the maintenance team to ensure the property meets appearance and safety standards; inspect ready units and use merchandising techniques to improve apartment and community salability.
Participate in leasing by generating and monitoring traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in procedures.
Review financial, shop, traffic, closing-ratio, and operational reports; identify and resolve issues affecting leasing performance; and present marketing and leasing strategies and results to clients, owners, and business managers.
Oversee the lease renewal program, including resident renewal activities, communications and notifications, and assistance with resident move-outs as needed.
Respond promptly and courteously to resident and client or owner concerns, resolve problems, and document or convey requests to the appropriate people.
Supervise leasing team members, including interviewing, hiring, orienting, training, and managing performance in accordance with company policies and practices.

Benefits

Medical, dental, vision, disability, and life insurance benefits, including low-cost basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs.