Assistant Community Manager

Havenpark Communities•Clinton Township, MI

About The Position

Havenpark Communities is hiring an Assistant Community Manager to help operate its manufactured home community. The role works closely with the Community Manager and serves as a key point of connection for residents, supporting resident relations, collections, leasing, and work order management. The position offers hands-on experience and development opportunities for a career in property and community management. Occasional annual or semi-annual travel may be required.

Requirements

At least 1 year of experience in property management or a related field.
Strong verbal and written communication skills.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Self-starter who takes initiative and follows through.
Collaborative, team-first mindset and genuine desire to grow.
Comfort with office technology and spending time both at a desk and walking the community.
Ability to pass a criminal background check.

Responsibilities

Maintain a visible, approachable presence in the community and build residents’ trust.
Address resident concerns promptly and with care, escalating issues to the Community Manager when appropriate.
Plan and execute community events that foster connection and belonging among residents.
Prepare resident bills and statements for approval by the Community Manager.
Ensure rent is collected accurately and on time.
Execute required legal notices and actions in compliance with state law and Fair Housing Standards.
Help ensure homes are move-in ready and meet Havenpark’s quality standards.
Support the Community Manager and Sales & Leasing Agent with document preparation and coordination for new move-ins and lease renewals.
Oversee work orders so rental maintenance requests are resolved within 48 hours of receipt.
Maintain accurate work order records and communicate status updates to residents and the operations team.