Assistant Community Manager

Kushner • Pearl, MS

5d

About The Position

The Assistant Community Manager helps create a welcoming community and supports property operations, leasing, collections, and resident services. The role greets prospective residents, provides personalized property tours, guides prospects through applications, and assists with leasing and lease renewals to support occupancy. It also promotes properties through social media, local events, and marketing campaigns.

The position manages tenant accounts, collects rent, processes payments, and addresses delinquencies through proactive communication. It generates financial reports to track outstanding balances and identify delinquent accounts, responds to tenant inquiries, helps ensure apartments are move-in ready, and manages compliance tasks. The Assistant Community Manager works with the team, supports the Property Manager, and steps in for the Property Manager when needed while following company policies, lease agreements, and relevant regulations.

Requirements

• At least 2 years of property management or collections experience.
• Proficiency with Microsoft Office, collaboration tools such as Teams and Zoom, and property management software.
• Strong attention to detail and results orientation, with an aptitude for collections and follow-up.
• Strong communication, problem-solving, and multitasking skills.
• Ability to perform physical tasks such as walking stairs and managing site visits.

Nice To Haves

• Experience with Yardi property management software is preferred.

Responsibilities

• Greet prospective residents and provide personalized property tours.
• Understand prospects’ housing and community preferences, guide them through the application process, and help convert them into residents.
• Promote properties through social media, local events, and marketing campaigns.
• Manage tenant accounts, collect rent, process payments, and address delinquencies through proactive communication.
• Generate financial reports to track outstanding balances and identify delinquent accounts.
• Respond to tenant inquiries and assist with leasing and lease renewals to maximize occupancy.
• Collaborate with the team and support the Property Manager, stepping in for the Property Manager when needed.
• Ensure apartments are move-in ready and manage compliance tasks.
• Comply with company policies, lease agreements, and relevant regulations.

Benefits

• Competitive wages and bonuses.
• Employee housing discounts.
• 401(k) match.
• Health insurance with no waiting period.
• Tuition reimbursement.
• Relocation bonuses.
• Opportunities to develop property management skills and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed