Assistant Community Manager- Palladian Place

Northwood Ravin•Durham, NC

10d

About The Position

Northwood Ravin is seeking an Assistant Community Manager for Palladian Place, a luxury apartment community in Durham, North Carolina. The role drives day-to-day community operations, with an emphasis on financial performance, compliance, and resident retention. It serves as an operational backbone for the community, ensuring processes are carried out accurately and issues are resolved promptly. The successful candidate has a foundation in property management operations, including collections, lease administration, compliance, and resident relations. They are proactive, detail-oriented, dependable, collaborative, and comfortable handling difficult conversations while maintaining professionalism and high execution standards.

Requirements

A solid foundation in property management operations, including collections, lease administration, compliance, and resident relations.
Proactive, detail-oriented approach and clear communication.
Ownership, dependability, collaboration, and pride in delivering high-quality results.
Ability to handle difficult conversations and drive performance consistently and confidently.

Responsibilities

Manage delinquency and lead collection efforts through clear, consistent communication.
Drive revenue through renewals, lease enforcement, and income optimization strategies.
Audit and maintain accurate resident files throughout the full resident lifecycle.
Support resident relations by resolving concerns professionally and following through.
Assist with daily operations, including tours, team coordination, and property standards.