Community Manager - Independence Place

RangeWater Real Estate•Hinesville, GA

About The Position

The Community Manager manages and coordinates team members’ daily activities and property resources to achieve established budgeted financial and operational goals. The role ensures property operations comply with Company policies and procedures and all laws and regulations governing multifamily housing operations. The Community Manager leads and evaluates employees; hires, orients, and trains new team members; develops and implements marketing and leasing strategies; and manages budgets, forecasts, financial records, reports, and invoicing. The role monitors market and economic trends, manages lease enforcement and owner, client, contractor, and vendor relationships, and is responsible for the property’s safety, cleanliness, appearance, maintenance service standards, and resolution of customer issues. The position is scheduled for 40 hours in a regular work week. Site hours may vary; typical hours are Monday through Friday, 9 a.m. to 6 p.m., Saturday, 10 a.m. to 5 p.m., and Sunday, 1 p.m. to 5 p.m. The employee must be available to work weekends when scheduled. Work takes place in an office with frequent exposure to outdoor elements. Routine local travel and occasional non-local business travel may be required.

Requirements

  • High school diploma or GED equivalent.
  • 1–3 years of supervisor experience, including the ability to hire, lead, direct, evaluate, and manage team members.
  • 1–3 years of multifamily property management experience.
  • Current valid driver’s license.
  • Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
  • Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
  • Ability to work weekends when scheduled and perform essential job functions without accompaniment.
  • Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
  • Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
  • Ability to work in an office environment and frequently be exposed to outdoor conditions, including potentially unpleasant or hazardous temperatures, weather, odors, or landscape.
  • Ability to undertake routine local travel and, when required, non-local business travel.

Nice To Haves

  • Property management, sales, marketing, and customer service experience sufficient to manage the day-to-day operation of an apartment community.
  • Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

  • Manage and coordinate team members’ daily activities and property resources to meet budgeted financial and operational goals.
  • Ensure property operations comply with company policies, procedures, and applicable laws and regulations.
  • Manage the team, conduct employee evaluations, and interview, hire, orient, and train new employees.
  • Meet revenue goals by increasing sales and implementing short- and long-term marketing and leasing strategies; identify opportunities to improve the property.
  • Manage budget modeling, forecasting, profitability analysis, financial records, documents, reports, and invoicing.
  • Analyze market and economic trends that may affect the property and recommend improvements; stay informed about changes in technology, industry standards, and leasing and sales tools and processes.
  • Manage lease enforcement, including apartment inspections, evictions, collections, and notifications, and take appropriate action under lease agreements.
  • Conduct property tours, provide clients and owners with performance updates, meet with clients as needed, and manage contractors and vendors.
  • Oversee property safety, cleanliness, appearance, and curb appeal; report equipment malfunctions and injuries or accidents; ensure the maintenance team meets service-request standards.
  • Resolve customer complaints and issues.
  • Shop competing properties and build relationships in the market and industry.
  • Perform other duties as assigned.

Benefits

  • Two or more weeks of paid time off.
  • Paid holidays.
  • Medical, dental, and vision insurance.
  • 401(k) enrollment opportunity.
  • Employer-paid basic life insurance and short-term disability.
  • Paid parental leave for birthing and non-birthing parents after six months.
  • Potential opportunity for rent savings, depending on property and ownership.
  • Cell phone allowance.
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