ASSISTANT COMMUNITY MANAGER - Burlington Post/Place

Royal American Companies • Saint Petersburg, FL

8d • $17 - $18 • Onsite

About The Position

Under the direct supervision of the Community Manager, the Assistant Community Manager acts as the administrative assistant for the property and helps implement company policies and procedures. The role includes computing, classifying, and recording numerical data to maintain complete financial records, as well as assisting with leasing, marketing, and resident relations. The position requires excellent attendance and communication skills, the ability to build lasting business relationships, and professionalism. The employee may also be asked to perform other duties as requested by a supervisor.

Requirements

• High school diploma or equivalent.
• Minimum of one year of property management experience preferred.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to travel for property business; must have a government-issued state ID or valid driver’s license if required by management based on location, property, or business needs.
• Computer literacy.
• Excellent customer service skills.
• Strong written and oral communication skills.
• Ability to work under multiple time constraints.
• Ability to access all areas of property grounds and structures, including multilevel structures, with or without an elevator.
• Ability to work with a computer for a minimum of seven hours daily, standing or sitting.
• Ability to communicate with applicants, residents, vendors, and supervisors by email, phone, or in person regarding day-to-day property operations.

Nice To Haves

• Experience in affordable housing, Tax Credit, HUD, and/or Rural Development.
• Proficiency in One Site.

Responsibilities

• Create a positive, welcoming, and supportive environment for residents, visitors, and community associates.
• Assist the Community Manager in attracting, screening, and selecting prospective residents in accordance with applicable laws, regulations, and Resident Selection Criteria.
• Maintain awareness of market conditions affecting leasing and property operations.
• Assist in developing and executing marketing and advertising campaigns for apartment leasing.
• Assist with developing and implementing resident services programming.
• Maintain rent collection procedures, including following up on delinquent accounts.
• Deliver rent deposits to the bank and submit relevant documentation.
• Assist with security deposit administration, including inspecting units to determine balances or refunds, preparing disposition letters, and processing returns.
• Maintain familiarity with accounts payable procedures and requirements.
• Assist in preparing the annual operating budget and work with the Community Manager to maintain budgetary guidelines.
• Assist in monitoring landlord-tenant relations and mediate disputes when necessary.
• Use maintenance software to enter and track service requests and regularly review maintenance reports.
• Inspect apartments for move-in condition and turnover status.
• Inspect property grounds, office, community rooms, and amenities to ensure they are clean and maintained.
• Ensure contractors and vendors have Vendor Compliance approval before performing work and monitor approved work.
• Perform other duties as requested by the supervisor.
• Perform all functions of a Leasing Consultant.
• Travel to conduct property business as needed.
• Step in as acting Community Manager if needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED