Assistant Community Manager

Westminster Management • Colts Neck, NJ

12d

About The Position

The Assistant Community Manager helps create a thriving community and exceptional experiences for residents, guests, tenants, and teams. This role welcomes prospective residents, conducts personalized property tours, supports leasing and renewals, and guides prospects through the application process. It also promotes the property through social media, local events, and marketing campaigns; manages tenant accounts, rent collection, payments, and delinquencies; and prepares financial reports to track balances and delinquent accounts. The Assistant Community Manager responds to tenant inquiries, helps maximize occupancy, ensures apartments are move-in ready, and manages compliance tasks in accordance with company policies, lease agreements, and relevant regulations. The role collaborates with the team, supports the Property Manager, and steps in for the Property Manager when needed.

Requirements

• At least 2 years of property management or collections experience.
• Proficiency with Microsoft Office, collaboration tools such as Teams and Zoom, and property management software.
• Strong attention to detail and results-oriented approach, with an aptitude for collections and follow-up.
• Strong communication, problem-solving, and multitasking skills.
• Ability to perform physical tasks such as walking stairs and managing site visits.

Nice To Haves

• Experience with Yardi property management software is preferred.

Responsibilities

• Greet prospective residents and provide personalized property tours.
• Understand prospects’ housing and community preferences, guide them through the application process, and support leasing and lease renewals.
• Promote properties through social media, local events, and marketing campaigns.
• Manage tenant accounts, collect rent, process payments, and proactively communicate about delinquencies.
• Generate financial reports to track outstanding balances and identify delinquent accounts.
• Respond to tenant inquiries and assist with efforts to maximize occupancy.
• Work with the team, support the Property Manager, and step in for the Property Manager when needed.
• Ensure apartments are move-in ready and manage compliance tasks.
• Comply with company policies, lease agreements, and relevant regulations.

Benefits

• Competitive wages and bonuses.
• Employee housing discounts.
• 401(k) match.
• Health insurance with no waiting period.
• Tuition reimbursement.
• Relocation bonuses.
• Opportunities to expand property management skills and build a career.
• Supportive, collaborative team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed