Assistant Community Manager

Waypoint Management Services•Palm Bay, FL

About The Position

Waypoint is seeking an Assistant Community Manager to help lead daily operations at a multifamily community and deliver a strong resident experience. The role partners with the Community Manager and supports leasing, financial management, and administrative functions, while building relationships with residents, team members, and the surrounding community. The position also supports sales and marketing, regulatory compliance, and efforts to improve occupancy and financial performance. Duties may change at any time and may include other job-related responsibilities as assigned.

Requirements

  • High school diploma or equivalent required.
  • Valid driver's license required.
  • Strong computer skills, including Microsoft Office, internet, and social media.
  • Financial, organizational, and problem-solving skills.
  • Excellent communication and customer service abilities.

Nice To Haves

  • Yardi software experience preferred.
  • Minimum 2 years of leasing, sales, or hospitality experience preferred.

Responsibilities

  • Partner with the Community Manager to drive daily operations and ensure an outstanding resident experience.
  • Support leasing team performance, training, and operational excellence.
  • Maintain compliance with applicable federal, state, and local regulations.
  • Help execute sales and marketing strategies to attract and retain residents.
  • Build community relationships and monitor market trends and competitor activity.
  • Recommend pricing adjustments based on market surveys and occupancy goals.
  • Assist with rent collection, delinquencies, evictions, and financial reporting.
  • Monitor financial performance and recommend solutions to improve results.
  • Maintain accurate lease, rent roll, and resident records.
  • Track renewals, make-ready schedules, and occupancy reports.
  • Support administrative tasks and reporting with attention to detail.
  • Work a weekend rotation.
  • Perform other job-related duties as assigned.

Benefits

  • Monthly Leasing and Renewal Bonus
  • Competitive wage
  • Employee Housing Discount Program
  • 120 hours PTO in the first year, increasing progressively with tenure
  • 2 floating days per year
  • Medical, dental, and vision benefits subsidized and provided on day one
  • 401(k) with company match
  • Employee recognition monetary reward
  • Commuter Benefits
  • Employee Referral Program
  • Professional Development Training
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