Assistant Community Manager

Associa • Lexington, MA

5d • Hybrid

About The Position

The Dartmouth Group is hiring an Assistant Community Manager to support its communities in the Lexington, Massachusetts area. The role provides administrative and customer support to Portfolio and Community Managers, residents, and board members. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with infrequent evening meetings announced in advance. A hybrid schedule may be available after 90 days and is subject to change.

Requirements

• High school diploma or GED equivalent.
• At least 1 year of experience in a fast-paced customer service and administrative role.
• Excellent written and spoken communication skills.
• Strong attention to detail, initiative, accountability, and adaptability.
• Ability to meet deadlines and manage multiple deadlines.
• Ability to build strong relationships with team members, site staff, residents, and board members.

Nice To Haves

• Strong Microsoft Office skills.
• Experience with property management databases.

Responsibilities

• Draft communications and documents for management, residents, and board members.
• Manage ongoing and incoming communications from Portfolio Managers, site staff, board members, residents, Accounting, and team members in a timely manner.
• Maintain condominium documents, including contracts, regulations, phasing, violations, and related correspondence.
• Provide administrative and customer support to Portfolio and Community Managers.
• Coordinate monthly meetings, facilitate maintenance requests, schedule appointments, and handle unit owner requests.
• Provide administrative support to residents during unit sales or refinancing and for modification requests and approvals.
• Partner with Portfolio Managers and boards of directors and advocate for residents.
• Manage databases for assigned properties.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED