Assistant Community Manager

Havenpark Communities•Swartz Creek, MI

About The Position

Havenpark Communities is hiring an Assistant Community Manager to help operate a manufactured home community and support its Community Manager. This hands-on role spans resident relations, collections, leasing support, and work order management. The Assistant Community Manager serves as an approachable point of contact for residents, addresses concerns, helps maintain efficient community operations, and works with the Community Manager to learn the property management business. Occasional annual or semi-annual travel may be required. The position is paid $18–$21 per hour. The company describes the role as an opportunity to develop skills and grow into community management.

Requirements

  • At least 1 year of experience in property management or a related field.
  • Strong verbal and written communication skills.
  • Strong organizational skills, attention to detail, and ability to manage multiple priorities.
  • Ability to take initiative and follow through independently.
  • Collaborative, team-first mindset and genuine desire to grow.
  • Comfort with office technology and spending time both at a desk and walking the community.
  • Ability to pass a criminal background check.

Responsibilities

  • Serve as a visible, approachable presence whom residents trust.
  • Address resident concerns with care and urgency, escalating issues to the Community Manager when appropriate.
  • Plan and execute community events that bring residents together.
  • Prepare resident bills and statements for the Community Manager’s approval.
  • Ensure rent is collected accurately and on time.
  • Execute required legal notices and actions in compliance with state law and Fair Housing Standards.
  • Help ensure homes are move-in ready and meet Havenpark’s quality standards.
  • Support the Community Manager and Sales & Leasing Agent with document preparation and coordination for new move-ins and lease renewals.
  • Oversee the work order process so rental maintenance requests are resolved within 48 hours of receipt.
  • Maintain accurate work order records and communicate status updates to residents and the operations team.

Benefits

  • Competitive salary
  • Comprehensive health benefits
  • Generous paid time off
  • Paid holidays
  • 401(k) with a 6% company match
  • Opportunities to learn, develop, and sharpen skills
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