Assistant Community Manager
About The Position
IEC Property Services Corporation (IECPSC) is a vertically integrated real estate investment firm specializing in value-add multifamily properties in the Bay Area, Southern California, and Seattle. Its in-house property management company focuses on delivering exceptional customer service while executing property business plans. Founded in 1981, IEC has more than 43 years of experience and continues to grow through acquisitions and development opportunities. IEC is seeking an Assistant Community Manager to work at two apartment communities totaling 236 units in Union City, California. The role plans and directs day-to-day property activities, including coordinating maintenance staff and vendors, to accomplish property goals and objectives. Compensation is an hourly rate of $27.00–$32.00, plus commissions and eligibility for a bonus program. The schedule is Tuesday through Saturday, 9:00 a.m. to 6:00 p.m.
Requirements
- At least two years of multifamily property management experience.
- Working knowledge of property management, California law, and local laws.
- Strong Microsoft Office and property management software skills.
- Excellent problem-solving, multitasking, and organizational skills.
- Ability to empathize with residents and staff while enforcing community rules and policies.
- Ability to work well with others.
- Strong verbal and written communication skills, including the ability to write reports, business correspondence, and procedures, and to present information and respond to questions from residents, vendors, government officials, and the general public.
- High school diploma or equivalent.
- Availability to work Tuesday through Saturday, 9:00 a.m. to 6:00 p.m.
Nice To Haves
- Yardi Voyager experience.
- College degree.
- Bilingual Spanish and English.
Responsibilities
- Market and lease available apartments in compliance with fair housing laws.
- Pre-lease units and maintain a working wait list of prospective residents.
- Provide a high level of customer service and connect with residents.
- Collect and deposit rent, late fees, and deposits using Yardi software.
- Market available units daily on Craigslist and other approved marketing sites.
- Screen and qualify prospective residents.
- Prepare vacant units for rental, including overseeing renovations.
- Enter traffic, applications, leases, notices, work orders, and related information into Yardi Voyager each business day.
- Provide status updates and suggested strategies to the Regional Manager to support communication and smooth property operations.
- Maintain organized, comprehensive unit files, including leases, communications, and work orders.
- Bid and negotiate service contracts; procure building supplies; and manage maintenance staff and vendor relationships.
- Perform necessary maintenance and ordinary repairs, and oversee general cleaning of the building and grounds.
- Manage property expenditures in accordance with the budget.
- Respond to resident requests and complaints in a timely, efficient, and courteous manner.
- Represent the employer in enforcing rules governing the premises and report unusual resident problems or behavior to the immediate supervisor.
- Perform other duties as assigned.
Benefits
- Company-paid healthcare premiums at 100% for the employee, with options to buy up.
- 401(k) plan with 4% company match.
- Flexible Spending and Health Savings Accounts.
- Company-paid life insurance and long-term disability insurance for the employee, with options to buy up.
- Paid Time Off.
- Company-paid holidays.
- Employee Assistance Plan.
- Employee discounts.
- Commuter benefit.
- Commissions and eligibility for a bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
