Assistant Community Manager

Cardinal Group Companies•College Station, TX

24d•Onsite

About The Position

The Assistant Community Manager provides comprehensive support for all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance, and administrative activities. This is a full-time, non-exempt position with an hourly rate, benefits, and bonus eligibility. The role works in an office environment and routinely uses computers, phones, photocopiers, and filing cabinets. Routine local travel may be required for training, client visits, and other work-related needs. Non-routine overnight travel may be required for company functions, training, property visits, and special projects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Thorough knowledge of leasing techniques and sales for conventional multifamily housing.
Maintain a consistent level of professional customer service.
Thorough knowledge of Cardinal Group policies and procedures and community policies.
Excellent computer skills, including Microsoft Word and Excel.
Available to work weekends.
Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
Reliable transportation and willingness to travel locally between work sites.
Ability to embody Cardinal Culture and Cardinal Core Values every day.

Nice To Haves

Prior experience in multifamily housing and community relations.
Working knowledge of Yardi, Entrata, and Pop Card.
Career experience as an Assistant Manager, Assistant Property Manager, Manager, Supervisor, Property Management professional, Onsite Manager, Real Estate professional, Leasing professional, Community Manager, Bookkeeper, Property Manager, Real Estate Assistant, or Leasing Consultant.

Responsibilities

Consistently achieve property occupancy goals.
Ensure Lead Tracking Solutions follow-up steps and data entry are completed daily at the community level.
Assist with leasing tours, leasing phone calls, and online inquiries as needed.
Respond efficiently and courteously to resident requests.
Assist the Community Manager in designing and implementing resident retention programs, such as newsletters, resident referral programs, or social activities.
Maintain inventory and order necessary administrative supplies and maintenance department equipment.
Ensure timely and efficient reporting, maintenance, and submission of administrative forms, files, and reports.
Report unusual or extraordinary circumstances concerning residents or the property.
Assist with lease audits when present at a community.
Help ensure the community maintains compliance with applicable regulations.
Assist the Community Manager with interviewing, screening, and hiring potential community employees.
Assist with orientation, training, and scheduling of Team Members.
Assist the Community Manager with disciplinary or promotional recommendations regarding office personnel.
Seek educational opportunities and self-improvement for personal growth and development.
Participate in Cardinal U training as required.
Follow other instructions and perform related duties as assigned by the Team Leader.