Assistant Community Manager

Pratum Companies • Baltimore, MD

7d

About The Position

The Assistant Community Manager oversees leasing operations at an affordable housing community governed by mixed-market and Low-Income Housing Tax Credit (LIHTC) regulations. The role helps lead the team, supports full occupancy, maintains LIHTC compliance, and provides customer service to current and prospective residents. Duties include marketing, application processing, income verification, renewals, and coordination with property management to maintain accurate records and meet occupancy goals.

Requirements

• At least 2 years of property management experience.
• At least 2 years of experience with LIHTC compliance, certification, and recertification.
• Excellent customer service orientation.
• Ability to perform job duties with limited oversight in a fast-paced environment.
• Excellent verbal and written communication skills.
• Experience with accounts receivable and collections.
• At least 2 years of recertification experience or a professional certification such as Certified Occupancy Specialist, along with an industry LIHTC designation.
• Attention to detail and ability to work independently on assignments.
• Proficiency in Word, Excel, Outlook, One-Site Property Management Software, and the Internet.

Nice To Haves

• LIHTC or compliance certification, such as TCS or COS.

Responsibilities

• Manage the Tax Credit wait list for prospective residents.
• Manage LIHTC compliance, certification, and recertification programs.
• Coordinate on-site collection and processing of resident information.
• Schedule resident recertification interviews and ensure they are completed.
• Calculate income, assets, and rent levels accurately.
• Assist the manager with accounts receivable and accounts payable.
• Coordinate apartment inspections and create work requests.
• Respond to resident inquiries.
• Maintain resident files in accordance with company and regulatory agency policies.
• Assist office staff with tasks including rent collection and social activities.
• Assist with administrative and leasing tasks.
• Perform other duties as assigned by management.

Benefits

• Two weeks of paid vacation for eligible full-time employees working 30 or more hours per week.
• Three weeks of sick and related leave for eligible full-time employees working 30 or more hours per week.
• Eleven paid holidays for eligible full-time employees working 30 or more hours per week.
• Health and welfare benefits for eligible full-time employees working 30 or more hours per week.
• May be eligible for discretionary and/or performance-based spot or annual bonuses.
• Overtime pay for non-exempt hours worked in excess of 40 per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed