Assistant Community Manager
About The Position
Related Affordable is seeking a dedicated, detail-oriented Assistant Community Manager to support the daily operations of an affordable housing community. Working closely with the Community Manager, this role helps maintain a well-functioning and welcoming environment for residents. The position encompasses administrative duties, resident relations, leasing and marketing support, financial administration, and compliance with affordable housing regulations. Related Affordable works to preserve and enhance the nation's affordable housing supply. The organization has more than 50 years of experience in affordable housing acquisitions and development and manages one of the largest affordable housing portfolios in the United States. Its team is committed to ensuring everyone has access to a quality home and serves communities nationwide.
Requirements
- At least 2 years of property management experience.
- Familiarity with affordable housing programs, such as Project-Based Section 8 and LIHTC, and related compliance requirements.
- Experience with RealPage, OneSite, and JD Edwards or similar property management software.
- Excellent communication and interpersonal skills and a commitment to exceptional customer service.
- A proactive, problem-solving mindset and passion for creating positive living experiences.
- Ability to maintain confidentiality and handle sensitive issues professionally.
- Accountability and reliability, including ownership of projects and outcomes, precision, attention to detail, resilience, proactive problem-solving, and ongoing learning and development.
- Ability to foster collaboration and a resident-centered environment through empathy, respect, and cross-functional cooperation.
Nice To Haves
- Property management experience in affordable housing.
Responsibilities
- Assist with leasing activities, marketing efforts, resident recertifications, and general administrative duties to support efficient community operations.
- Handle accounts payable and receivable, assist with rent collection, and help manage delinquencies.
- Address resident concerns promptly and professionally.
- Help organize resident appreciation and retention events.
- Maintain accurate records and support compliance audits to ensure adherence to affordable housing program requirements, including HDC, HCR, HUD, and LIHTC.
- Collaborate with maintenance staff to support timely, high-quality property upkeep and a safe, pleasant living environment.
- Assist in preparing reports to monitor community performance and identify areas for improvement.
Benefits
- 19 or more days of paid time off.
- Medical, vision, and dental plan options.
- Life insurance and an Employee Assistance Program.
- 401(k).
- Flexible spending account (FSA) and health savings account (HSA).
- Employer-paid life and accidental death and dismemberment (AD&D) insurance.
- Paid leave and disability programs.
- Mental health resources, including counseling.
- Fertility benefits, including surrogacy and adoption assistance.
- Paid time off to volunteer and matching for charitable donations.
- Learning and training programs.
- Tuition and certification reimbursement.
- Internal advancement opportunities.
- Annual performance bonus.
- Overtime pay eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
