Assistant Community Manager - Selene at Sayebrook

Greystar•Myrtle Beach, SC

5d•$22 - $24•Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational aspects of the community. Responsibilities include accounting and bookkeeping, monthly close-out and financial reporting, invoice processing, rent and fee collection, bank deposits, dispositions, account reconciliations, and recording and tracking financial activity in property management software. This role is for a 324-unit garden-style community in the lease-up stage. The schedule is Monday through Friday, 9 a.m. to 6 p.m., with rotating weekends. The position also supports resident satisfaction and retention, lease enforcement and collections, vendor coordination, move-outs, and community operations. In the Community Manager’s absence, the Assistant Community Manager serves as the on-site supervisor, delegating work and coordinating with maintenance. The role may also support leasing and marketing activities and assist with owner relations.

Requirements

1–3 years of relevant residence-life and/or property-management experience demonstrating skills in community management, sales, marketing, and customer service.
Understanding of lease terms and lease enforcement, including collections.
Excellent written and verbal communication skills.
Detail-oriented and self-motivated, with the ability to work independently and collaboratively.
Hold all licenses and certifications required by state and local jurisdictions.
Valid driver’s license for driving a golf cart on the property.
Demonstrated proficiency with internet, word-processing, spreadsheet, and database-management programs.
Strong proficiency with property-management software such as Yardi, OneSite, or Entrata.

Nice To Haves

Bachelor’s degree in Business Management, Communications, or a related field from an accredited college or university is preferred.

Responsibilities

Complete daily financial transactions, including collecting and posting rent, fees, and other payments; preparing bank deposits and financial reports; reconciling bank accounts; and processing invoices and payables.
Operate property management software, enter required information accurately, and complete updates and backups to maintain system integrity.
Review resident files and accounting records for unpaid balances and late fees, communicate with residents about outstanding amounts, collect delinquencies, and enforce leases.
Review and submit vendor, contractor, and service-provider invoices for payment; reconcile work or purchases, obtain Community Manager approval, code charges, and coordinate related communications.
Follow established eviction procedures, including notice requirements, evictions, and representing the community in court hearings and eviction proceedings as required.
Process resident move-outs by reviewing lease terms and notice requirements, applying applicable deposit and lease-cancellation fees, and completing dispositions according to procedures and legal requirements.
Respond to resident complaints, questions, and requests in a timely manner and take appropriate action to resolve service issues.
Act as the on-site supervisor when the Community Manager is absent by organizing and delegating daily work, coordinating maintenance and make-ready tasks, and managing community operations in accordance with company policies and procedures.
Support the client/owner relationship by meeting with owners, conducting community tours, providing performance updates, and responding to owner requests.
May support leasing and marketing by greeting prospects, gathering information through Guest Cards, showing apartments and models, closing leases and obtaining deposits, and assisting with applications and credit verification.
In California, review completed move-in files before submitting them to the Community Manager for review and approval.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.