Parx at Everett - Assistant Community Manager

Greystar•Everett, WA

2d•$27 - $30•Onsite

About The Position

Parx at Everett is hiring an experienced Assistant Community Manager to support the Community Manager with the community’s financial and operational management. The role performs accounting and bookkeeping, prepares financial reports, processes invoices and payments, collects rent and fees, completes bank deposits and reconciliations, and uses property management software to maintain and report financial records. The Assistant Community Manager also supports leasing, resident service and retention, community events, vendor and owner communications, and day-to-day operations. The employee acts as the on-site supervisor when the Community Manager is absent. The position is based in an office environment, with frequent exposure to outdoor elements and the need to access all interior and exterior parts of the property and amenities. Routine local travel may be required for bank deposits, training, or other work needs; occasional travel may be required for business meetings or training. The hourly pay range is $26.75–$30.00. The role may be eligible for onsite bonuses and housing discounts, subject to applicable terms and availability.

Requirements

High school diploma or equivalent and professional knowledge of a business discipline.
At least 1–3 years of relevant residence life and/or property management experience demonstrating skills in community management, sales, marketing, customer service, financial records and reporting, revenue generation, and team coordination.
Previous property management experience; fee management experience is preferred in the posting’s introductory qualifications.
Understanding of lease terms, lease enforcement, and collections.
Excellent written and verbal communication skills.
Detail-oriented and self-motivated, with the ability to work independently and collaboratively.
Professional manner and dress.
Required licenses and/or certifications as determined by state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Ability to physically access all interior and exterior areas of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.

Nice To Haves

Bachelor’s degree in Business Management, Communications, or a related field.
Proficiency with Microsoft Office Suite.
Experience with Yardi or OneSite software; the posting also identifies these as highly desired but not required.
Strong proficiency with property management software such as Yardi, OneSite, or Entrata.
Experience in fee management.

Responsibilities

Complete daily financial transactions, including collecting and posting rent, fees, and other payments; preparing bank deposits; reconciling accounts; preparing financial reports; and processing invoices and payables.
Use property management software to enter transactions, complete updates, and maintain system integrity through backups.
Review resident files and accounting records for unpaid or late fees, communicate outstanding balances, pursue delinquencies, and enforce lease terms.
Review vendor, contractor, and service-provider invoices; reconcile charges with work performed or products purchased; obtain Community Manager approval; code charges; and coordinate related communications.
Follow company eviction procedures, including notice requirements and representing the community in court hearings or eviction proceedings as required.
Process resident move-outs by reviewing lease terms and notice requirements, applying applicable deposits and cancellation fees, and completing dispositions in accordance with procedures and legal requirements.
Respond to resident complaints, questions, and requests promptly and take appropriate action to resolve service issues and support resident retention.
Act as on-site supervisor when the Community Manager is absent by organizing and delegating work, coordinating maintenance and make-ready tasks, and managing operations in compliance with company policies and procedures.
Assist with the client/owner relationship by meeting with owners, conducting community tours, providing performance updates, and responding to requests.
Support leasing and marketing efforts, including greeting prospects, gathering guest-card information, showing apartments and models, obtaining lease deposits, and helping prospects complete applications and credit verification.
Assist the leasing team with virtual and in-person apartment tours.
Stay current on rent assistance policies and programs from federal, state, and local offices.
Partner with the on-site office and marketing teams to create resident activities and events.
For California roles, review completed move-in files before submitting them to the Community Manager for review and approval.

Benefits

Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrual with tenure.
Onsite housing discounts at Greystar-managed communities, subject to discount terms and unit availability; the posting also advertises discounts of up to 40%.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Cell phone allowance.
Potential weekly, monthly, and/or quarterly onsite bonus incentives.