Parx at Everett - Assistant Community Manager

Greystar Management Services•Everett, WA

15h•Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational aspects of an apartment community. The role completes accounting and bookkeeping tasks, prepares financial reports, processes invoices and payments, collects rent and other charges, reconciles accounts, and uses property management software to record and report community financial activity. The Assistant Community Manager also supports leasing, resident satisfaction, retention, and owner relations, and acts as the on-site supervisor when the Community Manager is absent. The position works in an office environment with frequent exposure to outdoor conditions on the property. It may involve local travel for bank deposits, training, or other work-related needs, and occasional travel for meetings or training. The hourly range is $26.75–$30.00. The role may also be eligible for bonus programs. Benefits include medical, dental, vision, disability and life insurance; paid time off and holidays; an onsite housing discount subject to availability; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; and additional employee assistance and insurance programs.

Requirements

Previous property management experience is required; fee management experience is preferred.
At least 1–3 years of relevant experience in residence life and/or property management.
High school diploma or equivalent and professional knowledge of a business discipline.
Understanding of lease terms, lease enforcement, and collections.
Excellent written and verbal communication skills.
Detail-oriented and self-motivated, with the ability to work independently and collaboratively.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Valid driver’s license to drive a golf cart on the property.
Any licenses or certifications required by applicable state and local jurisdictions.
Ability to access all exterior and interior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.

Nice To Haves

Bachelor’s degree in Business Management, Communications, or a related field.
Fee management experience.
Proficiency in MS Office Suite.
Experience with Yardi, OneSite, or other property management software such as Entrata.

Responsibilities

Complete daily financial transactions, including collecting and posting rent, fees, and other payments, preparing bank deposits, reconciling accounts, preparing financial reports, and processing invoices and payables.
Operate property management software, enter required information accurately, and complete updates and backups to maintain system integrity.
Review resident files and accounting records for unpaid balances and late fees, communicate with residents about amounts due, collect delinquencies, and enforce lease terms.
Review and submit vendor, contractor, and service provider invoices by reconciling work or purchases, obtaining approval, coding charges, and coordinating related communication.
Follow established eviction procedures, including proper notices and representing the community in court hearings or eviction proceedings as required.
Process resident move-outs by reviewing lease terms and notice requirements, applying applicable deposit and cancellation fees, and completing dispositions under established procedures and legal requirements.
Respond promptly to resident complaints, questions, and requests, and take appropriate action to address service issues and promote satisfaction and retention.
Act as on-site supervisor when the Community Manager is absent by organizing and delegating work, coordinating maintenance and make-ready tasks, and managing operations in compliance with company policies and procedures.
Support client and owner relationships by meeting with owners, conducting community tours, sharing performance updates, and responding to requests.
Support leasing and marketing by greeting prospects, gathering information, showing apartments and models, obtaining lease deposits, and assisting with rental applications and credit verification.
Assist the leasing team with virtual and in-person apartment tours.
Stay current on rent assistance policies and programs from federal, state, and local offices.
Partner with the on-site office and marketing teams to create safe, socially distanced resident activities and events.
In California, review completed move-in files before submitting them to the Community Manager for review and approval.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability.
Cell phone allowance.
Monthly bonus incentives; onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
Medical, dental, vision, disability, and life insurance.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service and additional vacation accrued with tenure.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Robust training and development and long-term career opportunities.