Assistant Community Manager

Epic Asset Management•Bellevue, WA

13d•Onsite

About The Position

Epic Asset Management is seeking an enthusiastic, detail-oriented Assistant Community Manager to support the success of its multifamily residential communities. The role supports daily operations, resident service, and financial and operational goals, partnering with the Community Manager to foster an inclusive community in alignment with the company’s mission to provide sustainable workforce housing. The position is in Bellevue and requires weekend availability as part of the regular schedule to support resident needs and peak business operations. Employment is subject to a standard background check and drug test.

Requirements

At least two years of property management experience or equivalent.
Proficiency with property management software such as Yardi, OneSite, or similar, and Microsoft 365.
Strong organizational skills and ability to prioritize tasks in a fast-paced environment.
Excellent communication skills and a focus on outstanding customer service.
High school diploma or equivalent.
Availability to work weekends as part of the regular schedule.
Successful completion of a standard background check and drug test as a condition of employment.

Nice To Haves

Experience with financial reporting, budget monitoring, and leasing operations.
Knowledge of fair housing laws and local regulations.
Higher education or certifications.
Prior property management or related experience.

Responsibilities

Collect and process rent, fees, and deposits; maintain accurate resident records and perform daily reconciliations.
Assist with creating and monitoring budgets, tracking expenses, and supporting financial reporting.
Manage delinquencies by issuing notices, coordinating payment plans, and enforcing lease terms in compliance with policies.
Address resident concerns promptly and foster a sense of community through strong resident service.
Coordinate and participate in resident events to promote retention and satisfaction.
Conduct property tours, respond to inquiries, and assist with leasing efforts to maintain high occupancy.
Support the Community Manager in overseeing daily property operations and ensuring compliance with company policies and standards.
Process move-ins and move-outs, including inspections, lease reviews, and deposit reconciliations.
Work with maintenance teams to address service requests and maintain property condition.
Use property management software to manage records, generate reports, and track key metrics.
Review and process vendor invoices, ensuring timely approvals and compliance with budget guidelines.
Prepare and file resident communications, lease documents, and other paperwork accurately and efficiently.