Assistant Community Manager

Havenpark Communities•Clinton Township, MI

7d•$18 - $21

About The Position

Havenpark Communities owns and operates manufactured home communities across the U.S. The Assistant Community Manager is a hands-on partner to the Community Manager, helping keep community operations running smoothly and serving as an important point of connection for residents. The role covers resident relations, collections, leasing support, and work order management, while providing an opportunity to learn property management and grow toward community leadership. Occasional annual or semi-annual travel may be required.

Requirements

At least 1 year of experience in property management or a related field.
Strong verbal and written communication skills.
Strong organization and attention to detail, with the ability to manage multiple priorities.
Self-starter who takes initiative and follows through.
Collaborative, team-first mindset and genuine desire to grow.
Comfort with office technology and working both at a desk and walking the community.
Ability to pass a criminal background check.

Responsibilities

Serve as a visible, approachable presence and build trust with residents.
Address resident concerns with care and urgency, escalating issues to the Community Manager when appropriate.
Plan and execute community events that encourage resident connection and belonging.
Prepare resident bills and statements for Community Manager approval.
Ensure rent is collected accurately and on time.
Execute required legal notices and actions in compliance with state law and Fair Housing Standards.
Help ensure homes are move-in ready and meet Havenpark quality standards.
Support the Community Manager and Sales & Leasing Agent with document preparation and coordination for move-ins and lease renewals.
Oversee the work order process to ensure rental maintenance requests are resolved within 48 hours of receipt.
Maintain accurate work order records and communicate status updates to residents and the operations team.