Assistant Community Manager

Morguard • Chicago, IL

3d • $65,000 - $68,000 • Onsite

About The Position

Morguard is hiring an Assistant Community Manager to support onsite operations at a Class A luxury high-rise multifamily property in downtown Chicago. The position supports property management, leasing, resident service, and onsite accounting, and serves as the person in charge when the primary manager is absent. It is described as a training ground for promotion to Community Manager.

The role involves working with residents, vendors, contractors, the Engineering team, and other onsite service associates. The leasing office is open Monday through Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 5:00 PM. The schedule varies, and the employee must be accessible during office hours and available to work up to two Saturdays per month, particularly before the first of the month for rent collections. On weeks when the employee works Saturday, they receive a business day off. Some weekends and early evenings are required. The Community Manager will try to accommodate flexibility and advance time-off requests.

Compensation is listed as USD 65,000–68,000 yearly. The posting also includes a separate salary line of $32–$35 without specifying its pay period.

Requirements

• At least 2 years of property management experience, specifically in a market-rate, high-rise, or luxury apartment community.
• High school diploma.
• Strong marketing and leasing experience.
• Thorough knowledge of applicable federal and state Fair Housing laws.
• Strong financial reporting, organization, and accounting skills, with attention to detail.
• Computer proficiency and familiarity with Yardi or Entrata, Excel, and Microsoft Word.
• A positive, can-do attitude, professionalism, enthusiasm, willingness to learn, and commitment to prompt, friendly service.
• Availability during leasing office hours and to work up to two Saturdays per month; some weekends and early evenings are required.

Nice To Haves

• Bachelor’s or associate degree.
• Alternatively, 1–3 years of direct multifamily property management experience and a commensurate professional designation such as CAM or ARM.

Responsibilities

• Support onsite property management operations and help motivate the onsite team.
• Collect and post rent each month.
• Assist with resident work-order requests and other resident concerns.
• Conduct follow-up with new and current residents as needed.
• Maintain positive working relationships with residents, vendors, and contractors.
• Assist with onsite leasing and lease renewal efforts.
• Physically walk and inspect the property.
• Perform a significant portion of onsite accounting functions, including rent collection and accounts payable/accounts receivable reconciliations.
• Lease apartments.
• Provide high-quality resident service and fulfill resident service requests through the Engineering team and other service associates.
• Act as the person in charge when the primary manager is not present.
• Step in when necessary and complete projects.

Benefits

• Employer-provided medical insurance options.
• Time off for Summer Hours, vacation, personal leave, sick leave, and paid holidays.
• Education reimbursement program.
• 401(k) savings plan with dollar-for-dollar matching and immediate vesting.
• Opportunity to live onsite within the portfolio with an employee discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED