Assistant Community Manager

Waypoint Management Services•Davenport, FL

About The Position

Waypoint is seeking an Assistant Community Manager to support daily operations at a multifamily community and help deliver a strong resident experience. The role partners with the Community Manager and supports leasing, financial management, marketing, compliance, and administrative functions. The employee helps lead and develop leasing-team performance, build resident and community relationships, monitor market conditions, and maintain accurate operational and financial records. Weekend availability and participation in a weekend rotation are required.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license.
  • Strong computer skills, including Microsoft Office, internet, and social media.
  • Financial, organizational, and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Availability to work weekends and participate in a weekend rotation.

Nice To Haves

  • At least 2 years of leasing, sales, or hospitality experience.
  • Yardi software experience.

Responsibilities

  • Partner with the Community Manager to drive daily operations and provide an outstanding resident experience.
  • Support leasing-team performance, training, and operational excellence.
  • Maintain compliance with applicable federal, state, and local regulations.
  • Help execute sales and marketing strategies to attract and retain residents.
  • Build community relationships and monitor market trends and competitor activity.
  • Recommend pricing adjustments based on market surveys and occupancy goals.
  • Assist with rent collection, delinquencies, evictions, financial management, and reporting.
  • Monitor financial performance and recommend solutions to improve results.
  • Maintain accurate lease, rent roll, and resident records.
  • Track renewals, make-ready schedules, and occupancy reports.
  • Support administrative tasks and reporting with attention to detail.
  • Perform other job-related duties as assigned.

Benefits

  • Monthly leasing and renewal bonus.
  • Competitive wage.
  • Employee housing discount program.
  • 120 hours of PTO in the first year, increasing progressively with tenure.
  • Two floating days per year.
  • Medical, dental, and vision benefits subsidized and provided on day one.
  • 401(k) with company match.
  • Monetary employee-recognition reward.
  • Commuter benefits.
  • Employee referral program.
  • Professional development training.
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